Stephanie Mackay

Steph embarked on her real estate career in 2006 at a Harcourts office in Paremata, New Zealand.

Over the course of six years, she gained valuable experience in various roles within the industry, including marketing, administration, and accounts for a franchise overseeing 12 offices across the North Island. Each role brought new responsibilities, fuelling her passion to expand her knowledge even further. Seeking new opportunities, Steph set her sights on Melbourne.

In 2011, both personally and professionally, Steph underwent a significant transformation. She obtained her Victorian Agents Representative license and joined Harcourts Melbourne City as a Sales Administrator. Immersed in the CBD market, she honed her expertise and then delved into a customer-centric role, focusing on business marketing materials.

Eventually, she took a break from work to embrace the joy of welcoming her second child. "Family means the world to me, and although moving away from loved ones was a major step, Melbourne has become our home. This city captivates me with its charm and countless surprises."

In 2015, Steph returned to the workforce, joining a local real estate firm as the Marketing Team Leader/Manager. She led a team of professionals, driving new initiatives and marketing strategies to enhance customer communication and brand awareness. Simultaneously, she managed the daily office operations and engaged with stakeholders on a regular basis.

Since re-joining the Harcourts Melbourne City Team, Steph has obtained her full Real Estate License and assumed additional responsibilities within the office. Leveraging her extensive knowledge of the CBD market, she plays a crucial role in supporting and propelling the team to new heights, ensuring their 7-star client reputation receives the recognition it deserves. "I firmly believe that technology is transforming our way of life, including the real estate industry. However, we mustn't overlook the human aspect—it remains a people-oriented business. Returning to Harcourts Melbourne City has been a refreshing change. Being part of such a supportive team that genuinely values the customer experience is an incredible feeling."