Testimonials

Thank you for your help Details

I'm delighted to give Rhiannon a 5 star review.

It turned out to be a more challenging campaign, and she was thoroughly supportive and encouraging.

I'd recommend Rhiannon to anyone who wants to venture into the inner city. Read More

Dionne kept us always informed in very professional manner. If you are looking for a agent who looks after you and your property this is the one Details

Dionne was an absolute pleasure to work with. She was responsive, approachable, and nothing was ever too much trouble. She provided all the necessary information promptly and was genuine throughout the entire process. I highly recommend her! Read More

Dionne and her team are easily approachable. They are always ready to give an account of what's happening.

Dionne is especially helpful and knowledgeable with advising on the selling of the property and guiding the price expectation. Read More

My wife and I were first home buyers, we had questions, a rough plan and loads of inexperience. Working with Rhiannon alleviated so much of our anxiety, she was so easy to talk to, knew all the answers and helped us achieve our dream of settling first home. We felt very supported! Read More

Rhiannon went over and above to secure our sale for which we are most grateful. At all her times her professionalism shone through.

It was a pleasure to work with you and would definitely use your services again,

Thank you for a job well done Read More

Rhiannon helped me buy my dream apartment. She's attentive, excellent in communication, and just gets everything done efficiently. She's warm and puts you immediately at ease, which is helpful when you're trying to make a big purchase. I have met a lot of agents in my life but Rhiannon hands down is the best in town. I wish there were more agents like her! Read More

It was an excellent choice choosing Rhiannon to sell my home , communication was top notch from weekly detailed reports emailed to myself and by phone as well , very transparent . Details

Dionne and her team are particularly knowledgeable and passionate about the heritage apartment domain. They work tirelessly to achieve their outcomes and provide consistent client updates. Details

I would highly recommend Rhiannon. My husband and I were wanting to purchase an apartment in Melbourne, whilst living abroad. Rhiannon was so easy to deal with, and made herself available at times that would work with the time difference, she definitely went above and beyond. Thanks so much Rhiannon for making what could be a difficult process, very easy. Read More

We are so happy that we found Rhiannon to represent us in selling our property. Rhiannon’s market knowledge is truly impressive, providing invaluable insights that guided our decisions smoothly. Her communication skills were 1st class, keeping us informed every step of the way.

Most importantly, Rhiannon ‘s professionalism made the entire process seamless and stress free. Thank you, Nicole & Graeme Read More

Rhiannon was extremely proficient in her approach and dedication towards the sale of our apartment. Details

Rhiannon was very easy to work with, committed beyond words and a wonderfully positive spirit. We are forever grateful for her enthusiasm and support.

Thank you Rhiannon very much. Details

Very impressed with my experience with Dionne. Melbourne CBD is a tough market for investors exiting but Dionne put together a solid strategy and executed really well. Her knowledge was second to none re: art deco buildings, the market and buyer behaviour. The final result was a positive one and the experience was very good too. Would strongly recommend. Read More

After doing many deals and running a very busy company with over 15 properties in our file and growing and buying on a very regular basis. We can truly say Dionne and Mackenzie is one of the best telling us where the price needs to be making sure no stone was undone until the deal was 100% complete.

We are truly grateful for working with Dionne again and look forward to doing many more deals together. Read More

Dionne provided comprehensive, transparent information. She is a great communicator and very organised. Details

Rhiannon is an impressive communicator who pays great attention to detail. She knows the Melbourne CBD apartment market intimately and I felt very safe in her expert care. My apartment acquisition adventure with Rhiannon was particularly painless and she was always on the front foot with the 'good oil' regarding prospective properties. Look no further for a highly professional, first class apartment sales agent in the Melbourne CBD. The whole team at Harcourts Melbourne City were outstanding! Read More

Thank you to the team at Harcourts Melbourne City, especially Mackenzie. Her professionalism is outstanding and I can’t thank her enough for assisting me every step of the way to my property purchase in Melbourne. Details

My purchase of an apartment was greatly facilitated by Rhiannon East who managed the conditional offer and its conversion with great professionalism, representing her vendor with care and maintaining excellent communication with me and between the vendor and me. She followed through on all aspects of the process, promptly providing information and documentation and facilitating inspection of the property. All this with great charm, never stinting on time or effort. Read More

I was delighted with the way the whole sale process was conducted. Dionne’s knowledge of the market and strategic advice was spot on! I was impressed with the turnaround time to get the property publicly listed and even before that we had a great response to the direct marketing to Harcourt’s database contacts. I was kept well informed throughout the campaign and the messaging to prospective buyers was an important part of achieving a great result. I am sure that I would not have achieved the same result with any other agent. Read More

I'm in the process buying a home (now just counting down to settlement) and it's a pleasure to recommend Dionne and Mackenzie. I'd met a lot of agents before I contacted the Harcourts Melbourne City team. They were the first to take a genuine interest in helping me find my first home, making suggestions and organising viewings for me around the limited times when I was in Melbourne.

I went to a few of Dionne’s viewings, and something that stood out to me was how she seemed to understand the apartments she was presenting and what people are looking for in a home - pointing out details like storage space and giving practical ideas about how areas and spaces could be arranged or updated. This was a cut above anything I’d experienced elsewhere.

Thank you too, Dionne and Mackenzie, for the speedy responses to questions, follow-up phone calls, and help with organising the building inspection. The whole experience has been very professional and your knowledge and experience shine through. Read More

Rhiannon was very easy to deal with and kept us updated regularly. She is pleasant and has a good understanding of the market. We would recommend her services without hesitation. Details

The work that was done in a most professional manner Details

Very good at communicating and feed back to the vendor

Hard to appreciate her sale closure techniques with buyers Details

Always checking in and giving updates on the inspections and level of interest in the market in relation to the property.

Positive attitude without any pressure to accept any unsuitable offer . Details

I met Rhiannon in September 2023 & explained to her exactly what sort of property I was looking for . In the months since then,she has regularly notified me regarding properties that I may be interested in - all of which met my requirements.

Happily , in May the perfect apartment appeared and with her help the sale was completed.

Rhiannon was extremely helpful and I am a grateful and satisfied client. Read More

Rhiannon was just marvellous!! She understood my problems immediately and helped me in every way she possibly could. My apartment sold in 3 weeks and that was thx to her. I appreciated her help and professionalism at all times and am grateful for the quick sale. I highly recommend her. Thx so much Rhiannon! Read More

Rhiannon’s expertise in heritage and warehouse properties was an invaluable surprise. She was also very helpful and made the whole process much easier than I anticipated. Details

Rhiannon and her team were professional, knowledgable, friendly and followed through on every promise throughout our journey with them; even after the sale... when so many agents start lagging on service.

They worked as a cohesive unit and have their finger on the pulse of the market in Melbourne. They were incredibly helpful to us as new buyers in the Melbourne market and helped us understand how things worked in Australia. We would highly recommend them to anyone looking at the unique WHU apartment segment in the 3000 postcode. Thanks Team! Read More

Dionne, Rhiannon and Mackenzie were excellent in their communication and commitment to get me the best result possible. Highly recommend them especially if you are seeking a WHU property. Details

Dionne is an awesome agent, she was quick with responses and answered every query I had. I'm a first time home buyer and with zero knowledge. She explained everything to me slowly and clearly. Details

Dionne was very informative and knowledgeable. She was extremely professional and made the whole experience amazing for my family and I. Details

This was our first home purchase, and Dionne and her team stood out from the other agents we dealt with throughout the process by a mile. Helpful, informative and accommodating- they really have gone the extra mile throughout this process. With settlement just weeks away, I am highly confident in recommending Dionne and her team. Read More

Rhiannon has been great in settling this property for me although was absent from town, when time came to lease and although that was not her specialty she helped arranging it in record time Details

Dionne is an exceptionally competent, capable and experienced agent. We have engaged her services twice and would so again. She kept us up to date throughout the process and are very happy the results she achieved for us. Read More

Stays in communication with regular updates. Very accessible and prompt with replies. Very patient and understanding. Sound knowledge of contractual matters. Excellent negotiating skills. Details

Selling can be a nerve-racking experience, however, I need not have been worried thanks to Rhiannon's extremely professional approach. Rhiannon has a wonderful knowledge of the market in the CBD. Her advice on preparing the unit for sale and the marketing approach were simply spot on! I especially appreciated her kind and candid communications throughout this process; they were prompt and friendly, and nothing was too much to ask. Always helpful. Always there. And always splendid. In this day and age, it seems that excellent service is hard to come by. Promises are often not kept by the promise makers. For me, Rhiannon kept every promise. I could go on, but instead, I will conclude by saying that I have no hesitations in recommending Rhiannon be your real estate agent. Read More

Rhiannon made selling very easy - her market knowledge, contacts and negotiation skills made the entire process go very smoothly. Achieved an excellent off market outcome. Details

very professional service, thorough research and targeted marketing. A well negotiated sale. Details

We knew before entering the market that there was a lot of property like ours for sale already so, a quick sale was going to be unlikely but Dionne persevered relentlessly and we are forever grateful of her work ethic ,broad knowledge and honesty. Read More

Rhiannon is fabulously helpful and knowledgeable. A pleasure to deal with and she made our ‘interstate’ home purchase work seamlessly. Details

This is the second time we have used Dionne's services and both times the final results have exceeded our expectations. Her understanding of both property and potential buyers is outstanding. She is a very good communicator and an efficient administrator. Read More

Dionne was great in helping us prepare the apartment for sale.

Painting, styling etc. prior to sale.

Sale took longer than i was expecting, but i suspect thats the market! Details

I lived here for the last 20 years, I dare say my experience with Rhianonn was the most impressive , easy and thorough

I am very grateful Details

Rhiannon is a fantastic agent, Professional, Honest, great communication skills. She is great at her job and got a good result Details

Rhiannon is kind and informative. She helped us each step of the way and made buying our home less stressful. Thank you! Details

An amazing and professional lady to deal with from the beginning. Proactive and communicative, I couldn't have engaged a more thorough professional to sell my property. The whole team at Harcourts are absolutely fantastic, including the managing agents for rentals. I would definitely recommend engaging their services. Read More

I could tell Rhiannon always had my interest at heart. We set up so we have agood tenant paying good money, the apartment was clean and presentable, and Rhiannon only organised inspections when worthwhile.

In the end sho got me a good price in a difficult market. Read More

Dionne handled my purchase in 2018 and I was very impressed with her professionalism: very down-to-earth, very clear, very efficient, very knowledgeable, no BS. So, it made sense to ask her to manage my sale, and I wasn’t disappointed. Despite a ‘slow’ market and a pied-à-terre apartment, Dionne secured just under asking price within 4 weeks of launch. I cannot recommend her highly enough. Read More

Rhiannon was familiar with the details of this unit and the relevant strata issues. We enjoyed her friendly manner and prompt attention to process. All in all a good experience. Details

These people really know their stuff. They provide sound advice and keep you in the loop. In summary - relaxed professionals. Details

Rhiannon remembered all our needs and found us the perfect property. She helped us work through the various steps to conclude the purchase and followed up every steps all the way to signing. Details

Rhiannon is a star. She did a lot of work to get me a good price in a very difficult market. I find her honest, reliable, professional, and she gives me lots of status updates.

Highly recommended. Details

Dionne's knowledge of the market and excellent marketing and sales skill were invaluable to finding us a buyer at a price that left both us and the purchaser pleased with the transaction. We highly recommend her. Details

Dionne and her team did a great job selling this property. She listened to all my questions and gave me her thoughts with the benefit of her knowledge which was a great help being interstate. The market has been challenging the last few months and she worked consistently and made some changes to the marketing strategy to keep interest in the property. If you want a no-nonsense agent with in depth property knowledge and a great team behind her who gets the sale across the line, I would choose Dionne again. Selling is a stressful experience and Dionne kept me updated throughout the process and used her skills and experience to get a great result. Read More

I cannot thank enough Dionne and Jake for their patience and support throughout the purchase process and making it possible for us to move to our own home before Christmas. Highly recommend Dionne as the right real estate agent for other buyers. Cheers! Read More

Dionne is a professional agent, providing clear and reliable advice on the sale of our apartment in a challenging market. She managed the purchaser feedback, filtered out the irrelevant noise and focused on closing the deal. It might have taken a little longer than we wanted, but Dionne was always positive, consultative and followed through with action. Dionne is your no-nonsense agent, skilled in her communication, delivery and sales results. Read More

This was our 2nd apartment that Dionne sold on our behalf .

Dionne provided us with great guidance and backed up with good communication, feedback and follow up.

We were given a phone call after every inspecton and a weekly report to letus know what was going on.Dionne always got back promptly if we left messages .Would highly recommend Dionne to anyone for anyone seeking a Real estate agent / Harcourts Melbourne if you need a property management for your rental as you wont be disappointed.

Thank you Dionne and your team for your professionalism over the past 2 years. Read More

Dionne is an exceptional real estate agent she works extremely hard for her vendors to get the best possible result. She sets realistic expectations which you can rely on. Details

Rhiannon and the Harcourts team were exceptional throughout every aspect of the selling process of my property.

Rhiannon’s knowledge of not only the market but also the marketing required for selling my apartment was the initial reasoning for me choosing her as my agent. The communication, advice, assistance and professionalism throughout the campaign was outstanding and subsequently a great result was achieved. Read More

Dionne was a pleasure to talk to.

Always keeping us updated with our unit. She is very conscientious with her work & great customer service. Details

Highly Recommend.

Very Professional. Excellent customer service and communication. Details

Rhiannon was first class in her dealings for both parties, I am sure the Vendor would be happy with the result. From a Buyer's perspective, Rhiannon conducted herself in a professional manner, her interactions with me were precise and well informed. Rhiannon obviously has an intimate knowledge of the inner city market and this resulted in me receiving emails for properties that were in my range of interest. Thank-you for a great result from a very happy purchaser. Read More

A. Very professional and personable approach and a rare expertise with apartment sales. Details

High talents and responsible activity to sell our property Details

Was informed at every step of the process and had great communication.

Fantastic advice and would definitely recommend to anyone selling a property. Details

Dionne from a buyers point of view has gone above and beyond what is ever expected from a sales agent. She has helped us through the process and her knowledge understanding and assistance throughout has been exceptional. We couldn't praise her enough. We would highly recommend her and the real estate agency everyday. Thank you Dionne Read More

Dionne is the most professional agent I have ever worked with. Her knowledge of the area, the market and my building is exceptional. She is very easy to deal with and communicated with me throughout the selling of my apartment. Her motivation and skill set resulted in a very quick sale and a fantastic price. I highly recommend Dionne and her team. Read More

Dionne is just the best in the business, she knows the heritage building segment inside out.

When it came to selling our apartment she was straight on the mission to get us a great price in a very quick time and her communication was excellent.

I would highly recommend Dionne and her team if you are looking to sell or buy in Melbourne CBD. Read More

Leading me through the daunting process that is ‘Expression of Interest’ sale, Dionne was remarkable,

Knowledgeable, open, honest, understanding, calm, Dionne made the process palatable, and ultimately successful.

Couldn't be more thankful for her guidance and care. Read More

When my husband and I made the decision to sell our beautiful city apartment which we had loved for over 20 years we wanted an agent who had the knowledge of, and understood, the very special qualities of these warehouse apartments. We chose Dionne Wilson of Harcourts Melbourne and we couldn’t have been happier.

Dionne was the total professional, as was her whole team and the company processes. Communication was excellent as she kept us constantly updated and, no matter how busy, she was always available to us. Her dedication to her business and in dealing with us personally gave us comfort and complete confidence in the process, and in the end, a fantastic result.

It was a joy to deal with Dionne and I wouldn’t hesitate to sell with her again -definitely a great experience.

Thank you Dionne. Read More

Rhiannon and Courtney both handled the sale of my property. Both were very professional in advising what was the best plan for me and then achieved the results I was hoping for. Was really happy with the service and they kept me well informed every step of the way. Read More

Dionne is a consummate professional. Dionne listened and understood our brief so that the rest of the process was clear and precise. From the listing, price estimate, and how the property would be presented her communication was measured and accurate. There was no bias, or trickery in how she presented the campaign feedback, or co-ordinated her team to deliver, relevant, consistent information. Her greatest skill is not just her knowledge of the market and the competing properties but finding solutions to buyer objections. Dionne pursued other avenues to get information so that the buyer felt comfortable in submitting an offer. Not only that she maintained the relationship with the Managing Agent, Body Corporate and stylist so that as the sale approached "unconditional" we knew exactly where we stood with the buyer(s) and their level of interest so we could make informed decisions to either hold or accept the offer. We thank Dionne for being tenacious, confident, calm and proactive in the sale of our property which posed a few obstacles to resolve resulting in a settlement just before Christmas! Thank you Dionne and your team. Read More

Dionne worked really hard and kept us informed every step of the way. She was honest and knowledgeable. I would definitely recommend her to other people. Details

Rhiannon is a very professional and pleasant person to deal with. She talked me through the process and updated me on a regular basis on progress with the sale. Rhiannon's knowledge of the building meant that she was able to present a lot of potential buyers to the property. She was able to achieve an excellent result and I would have no hesitation in recommending her and Harcourts. Read More

Dionne was amazing in helping us sell our StKilda property. Her knowledge of the market was great, and her communication and professionalism was top notch.

Friendly, helpful, knowledgeable and worked hard to get our place sold. Everything you want from an agent. Read More

We had the pleasure of working with Rhiannon and we can't express how exceptional her service was. From the very beginning, they demonstrated a deep knowledge of the housing market, providing invaluable insight that helps us make an informed decision. Throughout the buying process, Rhiannoon was incredibly responsive and patient, addressing all our questions and concerns promptly. She took the time to truly understand our preferences and tailored the property suggestions accordingly. Her attention to detail and dedication to finding us the perfect home was evident in every interaction. But what set her apart was her unwavering commitment to customer satisfaction. Evan after the sale was completed she continued to be a valuable resource. Read More

In a world where real estate often feels transactional, Rhiannon stands out with a genuinely refreshing approach. Not only is she a skilled auctioneer who understands the emotional rollercoaster that comes with buying a home, but her deep experience shines through. She doesn't just list homes; she tells their stories, making buyers feel connected even before they step through the door. Working with Rhiannon isn't just about making a purchase—it's about experiencing a different, more personal side of real estate. If you're seeking a professional who brings both heart and expertise to the table, look no further. Rhiannon truly is "different" in the best possible way! Read More

Met Dionne a few months ago and stayed in contact whilst I was overseas but yet staying close to the market. I knew I only wanted to buy from Dionne as she was always responsive, honest and well informed and kept us abreast of what was coming on the market over the period of time we were looking for our investment. Read More

Dionne knows Heritage real estate in Melbourne inside out. She was fearless and frank with us at every stage of our sale, advising us knowledgeably on presentation, marketing strategies and purchaser interest. The summaries of all of these important items were extremely thorough and useful in helping us to understand the market, and assisting us to decide on the right buyer. (Especially since we were OS part of the time!) we trusted Dionne to do the best by our investment and we are happy with the outcome. Read More

It has been a delight to work with Rhiannon as my selling agent. She has a great way about her, making her perfect for the role she undertakes - very professional, efficient, responsive and personable. I cannot recommend her highly enough! Read More

Rhiannon was super easy and efficient to deal with. She made this purchase hassle free and simple. Highly recommend! Details

Excellent knowledge, communication and professionalism. Highly recommended. Details

Rhiannon was highly responsive and organised, and went the extra mile in accomodating my needs. Highly recommended! Details

Rhiannon approached the sale of my property with great professionalism and enthusiasm. She explained every step of the process and ensured I was across the detail. Thank you Rhiannon - great job and great result. Details

At all times, I felt that Rhiannon was putting a one hundred percent effort into selling our property. Rhiannon has superior 'people' skills and is practiced at assessing prospective buyer's needs and helping them appreciate the match with a property when it exists. Furthermore, she was able to present the research to buyers which supported our price point and ultimately resulted in a successful sale. Rhiannon always followed up interested parties even when it sometimes became apparent that their intentions were limited. Rhiannon communicated the evolving situation with me at all times. Rhiannon understood the market conditions and this was invaluable in securing our sale. We are very happy vendors! Read More

Rhiannon’s ability to listen and identify my wish list, lead me to my new home! The Harcourts team have deep historical & current market knowledge. Rhiannon always communicated transparently, establishing a genuine partnership throughout the search and purchase process. I cannot recommend Rhiannon, Dionne & the Harcourts team highly enough. Their professionalism stands out a mile. Thank you for making this process a pleasure. Read More

Rhiannon was brilliant! She was very personable, followed through with additional details and happy to help where she could, always with a friendly demeanour. I would recommend her to anyone looking to sell or buy.

Thank you Rhiannon Read More

We've met numerous real estate agents in our almost year long search for the right property. Rhiannon was by far the most engaged, understanding and invested. We felt she "had our back". Nothing was too much trouble and always was welcoming and kept us up to date. Read More

Jake from Harcourts Melbourne City was an absolute pleasure to deal with. He has a lovely personality and his communication was excellent. He explained things that I was uncertain about in a way that made sense.

I would recommend Harcourts Melbourne City and Jake with no reservations!

Thanks again Jake! Read More

Dione provided such professional assistance right through the process. Details

Rhiannon was very supportive throughout the buying process. She was extremely open with all information, I never felt uncomfortable throughout buying process. Details

We were keen for a very quick turnaround and Dionne facilitated this effectively and efficiently. Details

Excellent communication and service from beginning to end. Details

From beginning to end Rhiannan could not have been more helpful – highly knowledgeable and experienced, she walked me through the process of selling my apartment. As I was time poor, Rhiannan stepped in on more than one occasion to help me navigate, online forms, etc I can’t think her enough for helping me to achieve a really great outcome. Read More