Dionne knows Heritage real estate in Melbourne inside out. She was fearless and frank with us at every stage of our sale, advising us knowledgeably on presentation, marketing strategies and purchaser interest. The summaries of all of these important items were extremely thorough and useful in helping us to understand the market, and assisting us to decide on the right buyer. (Especially since we were OS part of the time!) we trusted Dionne to do the best by our investment and we are happy with the outcome.