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Harcourts Melbourne City provides quality assured management, providing our clients with a superior 7 star service.
Since opening the doors in 2009, we have grown from strength to strength in both the sales and rental markets. Our reputation for honesty and integrity, coupled with great results and quality service has meant we have been the number one choice in Melbourne's CBD & the inner city.
Providing market leading systems, support, tools, technology and training ensures our passionate staff are experienced, highly skilled & efficient, allowing the best possible client experience and the most profitable outcome.
How We Compare
We know that every neighbourhood is unique. You will want to partner with a property management agency who knows and understands your local market to ensure that your investment property is positioned properly against its competitors to ultimately get you the best result
What We Offer
Experience & Expertise
Our team know the difference between a good tenant and a great tenant. Our
team carefully selects tenants by assessing rental applications and screening
rental history to find the best fit for your property, giving you the final decision.
Income Certainty
Our team understand the importance of regular rental payments, made on
time. We work with your tenants to ensure rent is paid in a timely manner.
And we aren't afraid to follow through with the appropriate legal response if
required.
Legal Knowledge
We keep up to date with changing rental legislation, so you don't have to. If
you're renting to tenants, there are strict legislative requirements for
homeowners and property managers alike. We take care of the formal
paperwork and legalities so you can enjoy the returns without the worry. We
can also advise on insurance options for peace-of-mind protection for your
rental property.
Client Support
We provide prompt responses to tenant enquiries and manage maintenance
and repairs with ease. Our local network of tradespeople means cost-effective
repairs, timely maintenance, and protection of your investment.
A Degree Of Separation
A degree of professional separation from your tenants provides peace of
mind. Occasionally, something goes wrong – and we're there to work through
these challenges on your behalf, without it getting personal. You can sleep
easy knowing we'll apply our usual Harcourts professionalism and knowledge
of the legalities involved.
Market Insight
We apply our expert market knowledge to ensure you receive the best
possible return on your investment. Our large pool of rental applicants means
we achieve competitive rental returns for your property, maximising your
income.
Prevention Is Better Than A Cure
All our systems and processes are based around the theory prevention is better than a cure. Some examples included below.
The Right Tenant Selection
Due diligence and care is taken to ensure that all applications are processed thoroughly including minimum requirements and multiple reference checks.
Our experienced team knows how to check for a great quality tenant & are trained to identify any potential redflags.
Condition Reports That Eliminate any 'Grey Area"
Our comprehensive report includes a detailed itemisation of each room, specifying condition and an itemised list of fittings/fixtures with any additional remarks or notable items requiring attention.
The detailed written report is complemented by several hundred photos & video ensuring there is no grey area.
People believe VCAT favours tenants, they will only do so if there is room for doubt. Our condition report eliminates any doubt.
Accounting Processes
Unlike some of our rival agencies our accounts are processed in-house, not off-shore or outsourced.
This ensures that any wrong billing or follow-up can be immediately rectified before it affects your income.
Market Update
In this video our Business Development Manger Jim Georgiou summarises our latest leased results.
View Our Recently Leased Properties
Our Recent Success
"Companies don't succeed, people do!"
Celebrating the success of our people is an integral part of Harcourts – it reflects our values and who we are.
We're proud to celebrate the awards and achievements of our staff, to recognise these achievements we have compiled the below galleries to showcase some past awards.
2024 AWARDS
Excellence | Office - No. 2 Organic Growth
Excellence | Office - No. 2 (Victoria)
Excellence | Office – No. 1 (Victoria - Financial Year 23-24)
Ratemyagent | East Melbourne – Agency of the year
Ratemyagent | Melbourne – Agency of the year (5th year)
Ratemyagent | Top 100 Agency - Australia (5th year)
2023 AWARDS
Excellence | Office – No. 2 (Victoria)
Financial Year | Office – Silver Achievement
Excellence | Office – No. 9 (Australia)
Ratemyagent | Melbourne – Agency of the year (4th year)
Ratemyagent | Top 100 Agency – Australia (4th year)
Our Team Your Support
When you list with Harcourts Melbourne City you benefit from the power of our entire team, our entire company and our entire network.
Kind Words From Our
Happy Tenants & Landlords.
Excellent service
I'm delighted to give Rhiannon a 5 star review.
It turned out to be a more challenging campaign, and she was thoroughly supportive and encouraging.
I'd recommend Rhiannon to anyone who wants to venture into the inner city. Read More
Very professional
Dionne kept us always informed in very professional manner. If you are looking for a agent who looks after you and your property this is the one Details
A great experience
Dionne was an absolute pleasure to work with. She was responsive, approachable, and nothing was ever too much trouble. She provided all the necessary information promptly and was genuine throughout the entire process. I highly recommend her! Read More
Excellent!
Dionne and her team are easily approachable. They are always ready to give an account of what's happening.
Dionne is especially helpful and knowledgeable with advising on the selling of the property and guiding the price expectation. Read More
Made everything so much easier
My wife and I were first home buyers, we had questions, a rough plan and loads of inexperience. Working with Rhiannon alleviated so much of our anxiety, she was so easy to talk to, knew all the answers and helped us achieve our dream of settling first home. We felt very supported! Read More
Excellent Service
Rhiannon went over and above to secure our sale for which we are most grateful. At all her times her professionalism shone through.
It was a pleasure to work with you and would definitely use your services again,
Thank you for a job well done Read More
The best Agent in town
Rhiannon helped me buy my dream apartment. She's attentive, excellent in communication, and just gets everything done efficiently. She's warm and puts you immediately at ease, which is helpful when you're trying to make a big purchase. I have met a lot of agents in my life but Rhiannon hands down is the best in town. I wish there were more agents like her! Read More