Maintenance Request
The identification and prioritising of maintenance in all properties managed by our office is something we take very seriously.
First check if your maintenance is classed as an urgent repair:
DIFFERENCE BETWEEN URGENT AND NON-URGENT REPAIRS
Our emergency contacts are available by calling 03 9664 8100 and following the prompts.
Repairs that are not urgent but require attention, identified by you, tradespeople and your property manager are detailed and processed using any of the following – SMS your maintenance requests to 0480 019 119 or send us an email via the button below.
Our system will automatically match the email or phone number you're sending from to the details registered for the property. If you update your email address or phone number, just let your property manager know.
You will need to be a registered tenant to use these functions. Following your submission you will receive an automated SMS/email response (depending on your chosen method), with your drafted maintenance details – please click the link included to finalise your maintenance or our office will not receive your request.
