Dionne Wilson
Director
Licence No. 069918L
After growing up in Shepparton, Dionne's passion for Real Estate was the driving force behind her decision to move to Melbourne.
“I commenced my career as a Sales Agent with a fantastic boutique inner city agency who dominated the residential warehouse market, an exciting and new style of real estate in Melbourne at the time”.
Having commenced her career in Real Estate in 1997, Dionne enjoys a thorough working knowledge of both residential sales and rental markets. Dionne added her full licence to her resume in 2008 and opened her office, Harcourts City Residential in 2009. After 7 years as Harcourts City Residential Dionne undertook a trading name change in early 2016 to Harcourts Melbourne City to freshen things up in line with the major Harcourts re-brand.
“The strength of Brand Harcourts offers, the administration, advertising & technology support along with the acclaimed Harcourts Training Academy help me attract and retain the industries best to form my awesome team”.
Often called upon by work and industry colleagues for advice and support, Dionne is considered an area expert. "A great deal of my business now comes not only from referrals from satisfied clients, but also from industry colleagues I've met throughout the years…… It's the greatest compliment as people from within the industry are often the most critical".
"I'm very proud of the reputation I've built over the years and now enjoy helping my team build a reputation they too can be proud of”.
“Whilst my roles within the industry have changed over the years, there's never a doubt that real estate is 'HOME' for me".
Awards & Achievements
2024
Bronze Sales Status | April to June
No. 1 Top CX Individual | Financial Year 23-24
Bronze Sales Status | Financial Year 23-24
2023
Silver Sales Status | October to December
No. 1 Top CX Individual | October to December
No. 1 Top CX Individual | January to March
Bronze Sales Status | April to June
Silver Sales Status | July to September
No.2 Top CX Individual | July to September
2022
Bronze Sales Status | January to March
Bronze Sales Status | October to December
2021 & Previous
Silver Sales Status | January to March 21
Bronze Sales Status | April to June 21
Bronze Sales Status | July to September 21
Silver Sales Status | October to December 21
Bronze Sales Status | October to December 18
Bronze Sales Status | July to September 17
Silver Sales Status | October to December 17
Bronze Sales Status | January to March 11
Silver Sales Status | April to June 10
Silver Sales Status | October to December 10
Silver Sales Status | October to December 09
Dionne's Portfolio
Dionne's Testimonials
Dionne kept us always informed in very professional manner. If you are looking for a agent who looks after you and your property this is the one Details
Dionne was an absolute pleasure to work with. She was responsive, approachable, and nothing was ever too much trouble. She provided all the necessary information promptly and was genuine throughout the entire process. I highly recommend her! Read More
Dionne and her team are easily approachable. They are always ready to give an account of what's happening.
Dionne is especially helpful and knowledgeable with advising on the selling of the property and guiding the price expectation. Read More
Dionne and her team are particularly knowledgeable and passionate about the heritage apartment domain. They work tirelessly to achieve their outcomes and provide consistent client updates. Details
Very impressed with my experience with Dionne. Melbourne CBD is a tough market for investors exiting but Dionne put together a solid strategy and executed really well. Her knowledge was second to none re: art deco buildings, the market and buyer behaviour. The final result was a positive one and the experience was very good too. Would strongly recommend. Read More
After doing many deals and running a very busy company with over 15 properties in our file and growing and buying on a very regular basis. We can truly say Dionne and Mackenzie is one of the best telling us where the price needs to be making sure no stone was undone until the deal was 100% complete.
We are truly grateful for working with Dionne again and look forward to doing many more deals together. Read More
Dionne provided comprehensive, transparent information. She is a great communicator and very organised. Details
Thank you to the team at Harcourts Melbourne City, especially Mackenzie. Her professionalism is outstanding and I can’t thank her enough for assisting me every step of the way to my property purchase in Melbourne. Details
I was delighted with the way the whole sale process was conducted. Dionne’s knowledge of the market and strategic advice was spot on! I was impressed with the turnaround time to get the property publicly listed and even before that we had a great response to the direct marketing to Harcourt’s database contacts. I was kept well informed throughout the campaign and the messaging to prospective buyers was an important part of achieving a great result. I am sure that I would not have achieved the same result with any other agent. Read More
I'm in the process buying a home (now just counting down to settlement) and it's a pleasure to recommend Dionne and Mackenzie. I'd met a lot of agents before I contacted the Harcourts Melbourne City team. They were the first to take a genuine interest in helping me find my first home, making suggestions and organising viewings for me around the limited times when I was in Melbourne.
I went to a few of Dionne’s viewings, and something that stood out to me was how she seemed to understand the apartments she was presenting and what people are looking for in a home - pointing out details like storage space and giving practical ideas about how areas and spaces could be arranged or updated. This was a cut above anything I’d experienced elsewhere.
Thank you too, Dionne and Mackenzie, for the speedy responses to questions, follow-up phone calls, and help with organising the building inspection. The whole experience has been very professional and your knowledge and experience shine through. Read More
The work that was done in a most professional manner Details
Dionne, Rhiannon and Mackenzie were excellent in their communication and commitment to get me the best result possible. Highly recommend them especially if you are seeking a WHU property. Details
Dionne is an awesome agent, she was quick with responses and answered every query I had. I'm a first time home buyer and with zero knowledge. She explained everything to me slowly and clearly. Details
Dionne was very informative and knowledgeable. She was extremely professional and made the whole experience amazing for my family and I. Details
This was our first home purchase, and Dionne and her team stood out from the other agents we dealt with throughout the process by a mile. Helpful, informative and accommodating- they really have gone the extra mile throughout this process. With settlement just weeks away, I am highly confident in recommending Dionne and her team. Read More
Dionne is an exceptionally competent, capable and experienced agent. We have engaged her services twice and would so again. She kept us up to date throughout the process and are very happy the results she achieved for us. Read More
We knew before entering the market that there was a lot of property like ours for sale already so, a quick sale was going to be unlikely but Dionne persevered relentlessly and we are forever grateful of her work ethic ,broad knowledge and honesty. Read More
This is the second time we have used Dionne's services and both times the final results have exceeded our expectations. Her understanding of both property and potential buyers is outstanding. She is a very good communicator and an efficient administrator. Read More
Dionne was great in helping us prepare the apartment for sale.
Painting, styling etc. prior to sale.
Sale took longer than i was expecting, but i suspect thats the market! Details
Dionne handled my purchase in 2018 and I was very impressed with her professionalism: very down-to-earth, very clear, very efficient, very knowledgeable, no BS. So, it made sense to ask her to manage my sale, and I wasn’t disappointed. Despite a ‘slow’ market and a pied-à-terre apartment, Dionne secured just under asking price within 4 weeks of launch. I cannot recommend her highly enough. Read More
These people really know their stuff. They provide sound advice and keep you in the loop. In summary - relaxed professionals. Details
Dionne's knowledge of the market and excellent marketing and sales skill were invaluable to finding us a buyer at a price that left both us and the purchaser pleased with the transaction. We highly recommend her. Details
Dionne and her team did a great job selling this property. She listened to all my questions and gave me her thoughts with the benefit of her knowledge which was a great help being interstate. The market has been challenging the last few months and she worked consistently and made some changes to the marketing strategy to keep interest in the property. If you want a no-nonsense agent with in depth property knowledge and a great team behind her who gets the sale across the line, I would choose Dionne again. Selling is a stressful experience and Dionne kept me updated throughout the process and used her skills and experience to get a great result. Read More
I cannot thank enough Dionne and Jake for their patience and support throughout the purchase process and making it possible for us to move to our own home before Christmas. Highly recommend Dionne as the right real estate agent for other buyers. Cheers! Read More
Dionne is a professional agent, providing clear and reliable advice on the sale of our apartment in a challenging market. She managed the purchaser feedback, filtered out the irrelevant noise and focused on closing the deal. It might have taken a little longer than we wanted, but Dionne was always positive, consultative and followed through with action. Dionne is your no-nonsense agent, skilled in her communication, delivery and sales results. Read More
This was our 2nd apartment that Dionne sold on our behalf .
Dionne provided us with great guidance and backed up with good communication, feedback and follow up.
We were given a phone call after every inspecton and a weekly report to letus know what was going on.Dionne always got back promptly if we left messages .Would highly recommend Dionne to anyone for anyone seeking a Real estate agent / Harcourts Melbourne if you need a property management for your rental as you wont be disappointed.
Thank you Dionne and your team for your professionalism over the past 2 years. Read More
Dionne is an exceptional real estate agent she works extremely hard for her vendors to get the best possible result. She sets realistic expectations which you can rely on. Details
Dionne was a pleasure to talk to.
Always keeping us updated with our unit. She is very conscientious with her work & great customer service. Details
Highly Recommend.
Very Professional. Excellent customer service and communication. Details
A. Very professional and personable approach and a rare expertise with apartment sales. Details
High talents and responsible activity to sell our property Details
Dionne from a buyers point of view has gone above and beyond what is ever expected from a sales agent. She has helped us through the process and her knowledge understanding and assistance throughout has been exceptional. We couldn't praise her enough. We would highly recommend her and the real estate agency everyday. Thank you Dionne Read More
Dionne is the most professional agent I have ever worked with. Her knowledge of the area, the market and my building is exceptional. She is very easy to deal with and communicated with me throughout the selling of my apartment. Her motivation and skill set resulted in a very quick sale and a fantastic price. I highly recommend Dionne and her team. Read More
Dionne is just the best in the business, she knows the heritage building segment inside out.
When it came to selling our apartment she was straight on the mission to get us a great price in a very quick time and her communication was excellent.
I would highly recommend Dionne and her team if you are looking to sell or buy in Melbourne CBD. Read More
Leading me through the daunting process that is ‘Expression of Interest’ sale, Dionne was remarkable,
Knowledgeable, open, honest, understanding, calm, Dionne made the process palatable, and ultimately successful.
Couldn't be more thankful for her guidance and care. Read More
When my husband and I made the decision to sell our beautiful city apartment which we had loved for over 20 years we wanted an agent who had the knowledge of, and understood, the very special qualities of these warehouse apartments. We chose Dionne Wilson of Harcourts Melbourne and we couldn’t have been happier.
Dionne was the total professional, as was her whole team and the company processes. Communication was excellent as she kept us constantly updated and, no matter how busy, she was always available to us. Her dedication to her business and in dealing with us personally gave us comfort and complete confidence in the process, and in the end, a fantastic result.
It was a joy to deal with Dionne and I wouldn’t hesitate to sell with her again -definitely a great experience.
Thank you Dionne. Read More
Dionne is a consummate professional. Dionne listened and understood our brief so that the rest of the process was clear and precise. From the listing, price estimate, and how the property would be presented her communication was measured and accurate. There was no bias, or trickery in how she presented the campaign feedback, or co-ordinated her team to deliver, relevant, consistent information. Her greatest skill is not just her knowledge of the market and the competing properties but finding solutions to buyer objections. Dionne pursued other avenues to get information so that the buyer felt comfortable in submitting an offer. Not only that she maintained the relationship with the Managing Agent, Body Corporate and stylist so that as the sale approached "unconditional" we knew exactly where we stood with the buyer(s) and their level of interest so we could make informed decisions to either hold or accept the offer. We thank Dionne for being tenacious, confident, calm and proactive in the sale of our property which posed a few obstacles to resolve resulting in a settlement just before Christmas! Thank you Dionne and your team. Read More
Dionne worked really hard and kept us informed every step of the way. She was honest and knowledgeable. I would definitely recommend her to other people. Details
Dionne was amazing in helping us sell our StKilda property. Her knowledge of the market was great, and her communication and professionalism was top notch.
Friendly, helpful, knowledgeable and worked hard to get our place sold. Everything you want from an agent. Read More
Met Dionne a few months ago and stayed in contact whilst I was overseas but yet staying close to the market. I knew I only wanted to buy from Dionne as she was always responsive, honest and well informed and kept us abreast of what was coming on the market over the period of time we were looking for our investment. Read More
Dionne knows Heritage real estate in Melbourne inside out. She was fearless and frank with us at every stage of our sale, advising us knowledgeably on presentation, marketing strategies and purchaser interest. The summaries of all of these important items were extremely thorough and useful in helping us to understand the market, and assisting us to decide on the right buyer. (Especially since we were OS part of the time!) we trusted Dionne to do the best by our investment and we are happy with the outcome. Read More
Excellent knowledge, communication and professionalism. Highly recommended. Details
Rhiannon’s ability to listen and identify my wish list, lead me to my new home! The Harcourts team have deep historical & current market knowledge. Rhiannon always communicated transparently, establishing a genuine partnership throughout the search and purchase process. I cannot recommend Rhiannon, Dionne & the Harcourts team highly enough. Their professionalism stands out a mile. Thank you for making this process a pleasure. Read More
Dione provided such professional assistance right through the process. Details
We were keen for a very quick turnaround and Dionne facilitated this effectively and efficiently. Details
Excellent communication and service from beginning to end. Details
Dionne and both the sales and rental teams at Harcourts are the ultimate professionals. Dionne knows the heritage and laneway market like no other. No surprises and a strong result, within the range and timeframe estimated, with a creative licence arrangement to suit vendor and purchaser and weqlth the real. Read More
Throughout the experience Dionne and her team were actively engaged, maintained regular contact, provided detailed reporting and managed all aspects to ensure the vendor journey was positive.
I would and have already recommended Dionne to others…… there’s a reason she is the top selling Agent on all real estate search engines! Read More
Dionne was amazing to work with. She is very personable, knows the market well, and was able to get a fantastic outcome for us. Could not recommend and thank her her enough. Details
My agent Jake was kind, helpful, and prompt with answering all my questions. He guided me through the whole process, and helped me secure a beautiful apartment. Thank you, Jake : ) Details
Thank you Dionne for all of your assistance and for the lovely gift on settlement! Details
Dionne certainly lived up to my initial impression when I was seeking a new agent to handle my property -- she is smart, professional and well-informed about the market. I was kept fully informed throughout the six-week campaign which resulted in a sale price well above my expectation. A pleasure to deal with. I recommend her highly. Read More
Great communication, excellent market knowledge and consistent results. Thank you to the Harcourts Melbourne team for another great sale together. Details
Dionne knows her stuff, especially with the heritage market. I was very sceptical at first believing agents love to over-promise and under-sell. Not with Dionne! She delivered a sale at the top end of price expectations on the sale of a challenging property and in a short period of time.
I wanted as little as possible to do with the sales process and at my request, that's what I got. I was involved only when necessary and Dionne offered quality advice when a decision was required.
Selling could not have been less stressful. And the rewards? Well, I am delighted! I will absolutely come to Dionne for any property sales in the future and highly recommend her to others! Read More
Dionne's market knowledge reliability & outstanding communication skills and follow resulted in us getting the best possible price for our apartment. Details
Having worked with Dionne and her team as both purchaser and vendor we have found them to be consistently professional, knowledgeable and helpful. If you have an interest in the Melbourne WHU property market they really are the ‘go to’ agent and highly recommended. Read More
We recently had the pleasure of working with Dionne who sold our Melbourne apartment.
Dionne was communicative, supportive and thorough in explaining the selling process and setting realistic expectations. She was always available to answer any questions we had, and provided regular updates on the status of my apartment sale.
Dionne ensured that our apartment was marketed in the best possible way. Providing helpful tips for staging and coordinated the professional photography and created eye-catching marketing materials that really highlighted the best features of the apartment.
I would highly recommend Dionne to anyone looking to buy or sell real estate. Read More
The team was excellent and kept us informed every step of the way. Details
Dionne was a great agent. Dionne consistently work hard to achieve a good result and kept me up to date with progress throughout the campaign. Details
Dionne was prompt, helpful and friendly from the get go. She made a potentially stressful situation feel seamless and even called with reminders which was helpful for my space cadet mind. Thank you, Dionne. And to Jake and Rihannon too. It was a pleasure. Read More
Dionne was fantastic to go through the homebuying experience with, her communication was great ie easy to talk with and was always available to reach by phone.
Dionne knowledge and experience was essential in facilitating the buying of the property and when a problem arose she was able to quickly troubleshoot and find a solution.
I would recommended Dionne to anyone who was looking to buy/sell a property. Read More
I had the pleasure of working with Dionne as our real estate agent when we decided to sell our investment property in Melbourne, and I can confidently say that she exceeded all of our expectations. Dionne's professionalism, expertise, and attentiveness throughout the entire process were outstanding.
From our first meeting with her, it was clear that Dionne had a deep understanding of the Melbourne property market and was well-equipped to guide us through the selling process. She provided us with an accurate and realistic valuation of our property, and we appreciated her honest and transparent communication throughout the entire process.
One of the standout qualities of Dionne was her excellent communication skills. She kept us informed and up-to-date with every aspect of the sale, providing us with regular updates on interested buyers, their feedback, and any potential hurdles we may face. Her proactive approach and willingness to go above and beyond helped to ensure that the sale progressed smoothly and efficiently.
One hiccup we experienced was when a buyer had difficulty securing financing for the purchase. However, Dionne was quick to relist the property, contacting parties that had initially missed out and we managed to sell the property again just as quickly. Dionne's experience and expertise allowed her to navigate the situation calmly and confidently. She worked closely with buyers and went above and beyond to ensure that the necessary steps were taken to secure the financing and close the sale. Her ability to manage and overcome these types of obstacles is a testament to her skill and dedication.
Overall, we couldn't be happier with our experience working with Dionne. She provided us with exceptional service, and we were thrilled with the outcome of the sale. I would highly recommend Dionne to anyone looking for a real estate agent in Melbourne. She is truly a five-star professional. Read More
It was easy to communicate with Dionne, professional and quick responses through our communication with our purchase Details
Dionne was a pleasure to deal with when purchasing our new property. She was extremely professional and her knowledge of the building and surrounding area was very helpful. She made purchasing our next home very easy. Details
Dionne proved to be an exceptional agent, who was most personable and happy to talk me through the processes of selling our property. She was instrumental in negotiating the sale with the buyer, helping to ensure that we got a good price for our apartment. I thoroughly recommend her to anyone thinking of selling a property in the Melbourne area. Read More
Dionne provided a transparent opportunity for the sale of Little Collins Street.
Her honesty in the communication process , the market knowledge she demonstrated was accurate , also the professionalism she displays is commendable.
For the Melbourne CBD market Dionne is the leader. Read More
Dionne and Courtney were great to deal with. Would recommend. Details
Dionne and her team were outstanding in all aspects. She demonstrated excellent knowledge of my apartment building and the market, and adjusted the marketing strategy as the campaign progressed. Communication throughout the process was honest, open and regular. Highly recommend! Read More
Dionne was professional at all times, approachable with my questions and responsive to my needs for a fast settlement.
Her firm was also completely responsive to my plan for renting the property. I wouldn’t hesitate to use her services again. Read More
I found Dionne very good to deal with when we recently purchased a property from Harcourts. Dionne was upfront about the vendors' expectations and what it would need to purchase the property. Details
I am extremely happy to have had Dionne sell our property, not only was Dionne extremely knowledgeable, her communication with us was exceptional, alway bright, pleasant and professional, quick minded but never hurrying us, empathetic to our wants and needs, patient and understanding. It’s been a pleasure getting to know Dionne, we found her marketing skills to be perceptive to the journey of selling and we are very happy with the outcome of the sale. Read More
Dionne did an excellent job in handling the sale of my property. Her and the entire team at Harcourts were fantastic. Nothing was too much trouble and they really went above and beyond. Communication was great and they made the whole process easy. I was very happy I chose to go with them. Read More
We appreciated Dionne’s experience and assistance in helping us sell our property. Details
Dionne's experience in selling heritage apartments was instrumental in getting a sale of my property (in a difficult selling period that began amid Melbourne Lockdowns, city protests etc.)
I appreciated Dionne's persistence and her straight-talking, and found her initial valuation range to be spot on Read More
This was our first home purchase and Dionne was very informative and had an answer for all our questions. Dionne guided us through this process with ease and made us feel very comfortable! Thank you to Dionne and the Hardcourts Melbourne City Team for making our first purchase this easy. Read More
Dionne was a great agent and had the market knowledge, persistence and personality one appreciates in an agent, especially in these strange times. She is clearly passionate about what she does and she operates with directness and integrity. I would recommend Dionne to anyone. Read More
I found Dionne (and Courtney) to be very approachable and professional, whilst still being down to earth which is what I needed whilst I went through my first home buying journey. I wanted a unique property in the CBD and the team are obviously very passionate and knowledgeable about the buildings and properties they deal with. I managed to buy my dream heritage apartment and would definitely work with them again when buying or selling in the future! Read More
Dionne had great communication. She was friendly and helpful during our purchase process. Thank you Dionne, would recommend her to anyone! Details
In selling our CBD apartment in an historic building, Dionne demonstrated strong knowledge of the market, excellent communication and dedicated perseverance during a challenging marketing period that included extended lockdowns/ shadow lockdowns and other external challenges.
I highly recommend Dionne as selling agent for heritage properties. Read More
It was an absolute pleasure to have Dionne as the selling agent for my apartment.
Dionne has a vast knowledge for the inner city and heritage properties and what to expect from the sale.
She always attends and follows up very quickly on any matters during the campaign. Dionne is exceptionally professional, always ready to help and assist and you really feel no pressure. She keeps you informed of the current market situation, she is honest and trustworthy!
I was very pleased with the whole process and would like to thank Dionne and her team for a stress free selling process. If you want great results choose Dionne l, highly recommend! Read More
Dionne was fantastic to work with to sell my apartment - great at communicating, transparent and a thorough lovely human being. Combined with a terrific outcome on my sale - I would def recommend and work with again. Details
Dionne and her team were completely professional throughout our entire campaign. Communication was exceptional and her negotiation skills and ability to think outside the 'sales' square were very impressive. We have no hesitation in recommending Dionne to vendors and sellers looking to list or buy a city property. Read More
Fantastic and professional services by Dionne. She and her team have the insight knowledge of the properties especially in the city, it come down to small details like the weather, even temperature of the apartment makes a huge different. The attention to details makes them stand out from other agent. Read More
Dionne was recommended to me by a friend to sell my apartment. Was very knowledgeable about my place, professional and helped achieve a sale result I was thrilled with. Would highly recommend. Details
From the ‘cold call’ email I sent - which resulted in a phone call from Dionne with a few hours - right through to the final sale (via negotiated deadline), it was a fantastic experience. Updates on viewings twice a week, great advice on the styling choices for an inner city heritage apartment, and clear details on negotiation strategies - I was thrilled with Dionne’s service (and work ethic). Read More
I met Dionne at several inspections she ran. She was always full of energy, on time, informative, and she followed up on every undertaking she made. She is a model agent. Details
Dionne knows the inner CBD market extremely well, particularly in relation to older Art Deco/ warehouse apartments. She did a great job for us and we would highly recommend her. Details
Friendly and personable, extremely patient with all my questions (and incessant presence at home opens 😂)
Great communication.
Resulted in a win for me with the purchase of my unit 💕
Thanks to you both!!’ Details
It was our good fortune to choose Dionne and her team to sell our apartment at the end of a taxing 2021 with Covid lockdowns etc.
Both Dionne and Courtney, ably backed up with her support team including the stylist, provided a comprehensive and well-orchestrated campaign which exceeded our expectations for service and attention to detail, especially in keeping us in the loop throughout the campaign and well informed re progress and any leads and developments.
I would strongly recommend choosing Dionne and Harcourts as an agent of choice if you are looking for a professional and experienced sales team. Dionne’s engagement with the customer and service orientation is only exceeded by her charm and personality. She actually listens to the client and actively engages them in the sales process. Read More
Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again. Read More
A big thank you to Dionne and the Harcourts City Team for helping our vendor achieve an excellent result, flying above our expectations. Some words that come to mind to describe the transaction: professional, organized, resourceful, strategist, service driven, excellent communication and interpersonal skills, realistic, experienced, kind. Read More
After looking at purchasing property interstate, Dionne quickly put our nerves at ease with her honest communication, constant professionalism and quick reply’s. We have received first class service from day one with Dionne, and should we choose to purchase or sell again, we will use her services. We cannot recommend Dionne enough. Thank you Read More
Dionne is great to work with and is a clear communicator. We are thrilled with the sales result and grateful for having Dionne with us each step of the way. Details
Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional. Details
Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with! Read More
Dionne is trust and reliable agent ever. She and her team did a wonderful job on our case. They are honestly to us and fairly to everyone customers. Always keep updates to us. Professional service and very efficient communication. We are very happy and appreciate it. Read More
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Dionne's Testimonials
Dionne kept us always informed in very professional manner. If you are looking for a agent who looks after you and your property this is the one Details
Dionne was an absolute pleasure to work with. She was responsive, approachable, and nothing was ever too much trouble. She provided all the necessary information promptly and was genuine throughout the entire process. I highly recommend her! Read More
Dionne and her team are easily approachable. They are always ready to give an account of what's happening.
Dionne is especially helpful and knowledgeable with advising on the selling of the property and guiding the price expectation. Read More
Dionne and her team are particularly knowledgeable and passionate about the heritage apartment domain. They work tirelessly to achieve their outcomes and provide consistent client updates. Details
Very impressed with my experience with Dionne. Melbourne CBD is a tough market for investors exiting but Dionne put together a solid strategy and executed really well. Her knowledge was second to none re: art deco buildings, the market and buyer behaviour. The final result was a positive one and the experience was very good too. Would strongly recommend. Read More
After doing many deals and running a very busy company with over 15 properties in our file and growing and buying on a very regular basis. We can truly say Dionne and Mackenzie is one of the best telling us where the price needs to be making sure no stone was undone until the deal was 100% complete.
We are truly grateful for working with Dionne again and look forward to doing many more deals together. Read More
Dionne provided comprehensive, transparent information. She is a great communicator and very organised. Details
Thank you to the team at Harcourts Melbourne City, especially Mackenzie. Her professionalism is outstanding and I can’t thank her enough for assisting me every step of the way to my property purchase in Melbourne. Details
I was delighted with the way the whole sale process was conducted. Dionne’s knowledge of the market and strategic advice was spot on! I was impressed with the turnaround time to get the property publicly listed and even before that we had a great response to the direct marketing to Harcourt’s database contacts. I was kept well informed throughout the campaign and the messaging to prospective buyers was an important part of achieving a great result. I am sure that I would not have achieved the same result with any other agent. Read More
I'm in the process buying a home (now just counting down to settlement) and it's a pleasure to recommend Dionne and Mackenzie. I'd met a lot of agents before I contacted the Harcourts Melbourne City team. They were the first to take a genuine interest in helping me find my first home, making suggestions and organising viewings for me around the limited times when I was in Melbourne.
I went to a few of Dionne’s viewings, and something that stood out to me was how she seemed to understand the apartments she was presenting and what people are looking for in a home - pointing out details like storage space and giving practical ideas about how areas and spaces could be arranged or updated. This was a cut above anything I’d experienced elsewhere.
Thank you too, Dionne and Mackenzie, for the speedy responses to questions, follow-up phone calls, and help with organising the building inspection. The whole experience has been very professional and your knowledge and experience shine through. Read More
The work that was done in a most professional manner Details
Dionne, Rhiannon and Mackenzie were excellent in their communication and commitment to get me the best result possible. Highly recommend them especially if you are seeking a WHU property. Details
Dionne is an awesome agent, she was quick with responses and answered every query I had. I'm a first time home buyer and with zero knowledge. She explained everything to me slowly and clearly. Details
Dionne was very informative and knowledgeable. She was extremely professional and made the whole experience amazing for my family and I. Details
This was our first home purchase, and Dionne and her team stood out from the other agents we dealt with throughout the process by a mile. Helpful, informative and accommodating- they really have gone the extra mile throughout this process. With settlement just weeks away, I am highly confident in recommending Dionne and her team. Read More
Dionne is an exceptionally competent, capable and experienced agent. We have engaged her services twice and would so again. She kept us up to date throughout the process and are very happy the results she achieved for us. Read More
We knew before entering the market that there was a lot of property like ours for sale already so, a quick sale was going to be unlikely but Dionne persevered relentlessly and we are forever grateful of her work ethic ,broad knowledge and honesty. Read More
This is the second time we have used Dionne's services and both times the final results have exceeded our expectations. Her understanding of both property and potential buyers is outstanding. She is a very good communicator and an efficient administrator. Read More
Dionne was great in helping us prepare the apartment for sale.
Painting, styling etc. prior to sale.
Sale took longer than i was expecting, but i suspect thats the market! Details
Dionne handled my purchase in 2018 and I was very impressed with her professionalism: very down-to-earth, very clear, very efficient, very knowledgeable, no BS. So, it made sense to ask her to manage my sale, and I wasn’t disappointed. Despite a ‘slow’ market and a pied-à-terre apartment, Dionne secured just under asking price within 4 weeks of launch. I cannot recommend her highly enough. Read More
These people really know their stuff. They provide sound advice and keep you in the loop. In summary - relaxed professionals. Details
Dionne's knowledge of the market and excellent marketing and sales skill were invaluable to finding us a buyer at a price that left both us and the purchaser pleased with the transaction. We highly recommend her. Details
Dionne and her team did a great job selling this property. She listened to all my questions and gave me her thoughts with the benefit of her knowledge which was a great help being interstate. The market has been challenging the last few months and she worked consistently and made some changes to the marketing strategy to keep interest in the property. If you want a no-nonsense agent with in depth property knowledge and a great team behind her who gets the sale across the line, I would choose Dionne again. Selling is a stressful experience and Dionne kept me updated throughout the process and used her skills and experience to get a great result. Read More
I cannot thank enough Dionne and Jake for their patience and support throughout the purchase process and making it possible for us to move to our own home before Christmas. Highly recommend Dionne as the right real estate agent for other buyers. Cheers! Read More
Dionne is a professional agent, providing clear and reliable advice on the sale of our apartment in a challenging market. She managed the purchaser feedback, filtered out the irrelevant noise and focused on closing the deal. It might have taken a little longer than we wanted, but Dionne was always positive, consultative and followed through with action. Dionne is your no-nonsense agent, skilled in her communication, delivery and sales results. Read More
This was our 2nd apartment that Dionne sold on our behalf .
Dionne provided us with great guidance and backed up with good communication, feedback and follow up.
We were given a phone call after every inspecton and a weekly report to letus know what was going on.Dionne always got back promptly if we left messages .Would highly recommend Dionne to anyone for anyone seeking a Real estate agent / Harcourts Melbourne if you need a property management for your rental as you wont be disappointed.
Thank you Dionne and your team for your professionalism over the past 2 years. Read More
Dionne is an exceptional real estate agent she works extremely hard for her vendors to get the best possible result. She sets realistic expectations which you can rely on. Details
Dionne was a pleasure to talk to.
Always keeping us updated with our unit. She is very conscientious with her work & great customer service. Details
Highly Recommend.
Very Professional. Excellent customer service and communication. Details
A. Very professional and personable approach and a rare expertise with apartment sales. Details
High talents and responsible activity to sell our property Details
Dionne from a buyers point of view has gone above and beyond what is ever expected from a sales agent. She has helped us through the process and her knowledge understanding and assistance throughout has been exceptional. We couldn't praise her enough. We would highly recommend her and the real estate agency everyday. Thank you Dionne Read More
Dionne is the most professional agent I have ever worked with. Her knowledge of the area, the market and my building is exceptional. She is very easy to deal with and communicated with me throughout the selling of my apartment. Her motivation and skill set resulted in a very quick sale and a fantastic price. I highly recommend Dionne and her team. Read More
Dionne is just the best in the business, she knows the heritage building segment inside out.
When it came to selling our apartment she was straight on the mission to get us a great price in a very quick time and her communication was excellent.
I would highly recommend Dionne and her team if you are looking to sell or buy in Melbourne CBD. Read More
Leading me through the daunting process that is ‘Expression of Interest’ sale, Dionne was remarkable,
Knowledgeable, open, honest, understanding, calm, Dionne made the process palatable, and ultimately successful.
Couldn't be more thankful for her guidance and care. Read More
When my husband and I made the decision to sell our beautiful city apartment which we had loved for over 20 years we wanted an agent who had the knowledge of, and understood, the very special qualities of these warehouse apartments. We chose Dionne Wilson of Harcourts Melbourne and we couldn’t have been happier.
Dionne was the total professional, as was her whole team and the company processes. Communication was excellent as she kept us constantly updated and, no matter how busy, she was always available to us. Her dedication to her business and in dealing with us personally gave us comfort and complete confidence in the process, and in the end, a fantastic result.
It was a joy to deal with Dionne and I wouldn’t hesitate to sell with her again -definitely a great experience.
Thank you Dionne. Read More
Dionne is a consummate professional. Dionne listened and understood our brief so that the rest of the process was clear and precise. From the listing, price estimate, and how the property would be presented her communication was measured and accurate. There was no bias, or trickery in how she presented the campaign feedback, or co-ordinated her team to deliver, relevant, consistent information. Her greatest skill is not just her knowledge of the market and the competing properties but finding solutions to buyer objections. Dionne pursued other avenues to get information so that the buyer felt comfortable in submitting an offer. Not only that she maintained the relationship with the Managing Agent, Body Corporate and stylist so that as the sale approached "unconditional" we knew exactly where we stood with the buyer(s) and their level of interest so we could make informed decisions to either hold or accept the offer. We thank Dionne for being tenacious, confident, calm and proactive in the sale of our property which posed a few obstacles to resolve resulting in a settlement just before Christmas! Thank you Dionne and your team. Read More
Dionne worked really hard and kept us informed every step of the way. She was honest and knowledgeable. I would definitely recommend her to other people. Details
Dionne was amazing in helping us sell our StKilda property. Her knowledge of the market was great, and her communication and professionalism was top notch.
Friendly, helpful, knowledgeable and worked hard to get our place sold. Everything you want from an agent. Read More
Met Dionne a few months ago and stayed in contact whilst I was overseas but yet staying close to the market. I knew I only wanted to buy from Dionne as she was always responsive, honest and well informed and kept us abreast of what was coming on the market over the period of time we were looking for our investment. Read More
Dionne knows Heritage real estate in Melbourne inside out. She was fearless and frank with us at every stage of our sale, advising us knowledgeably on presentation, marketing strategies and purchaser interest. The summaries of all of these important items were extremely thorough and useful in helping us to understand the market, and assisting us to decide on the right buyer. (Especially since we were OS part of the time!) we trusted Dionne to do the best by our investment and we are happy with the outcome. Read More
Excellent knowledge, communication and professionalism. Highly recommended. Details
Rhiannon’s ability to listen and identify my wish list, lead me to my new home! The Harcourts team have deep historical & current market knowledge. Rhiannon always communicated transparently, establishing a genuine partnership throughout the search and purchase process. I cannot recommend Rhiannon, Dionne & the Harcourts team highly enough. Their professionalism stands out a mile. Thank you for making this process a pleasure. Read More
Dione provided such professional assistance right through the process. Details
We were keen for a very quick turnaround and Dionne facilitated this effectively and efficiently. Details
Excellent communication and service from beginning to end. Details
Dionne and both the sales and rental teams at Harcourts are the ultimate professionals. Dionne knows the heritage and laneway market like no other. No surprises and a strong result, within the range and timeframe estimated, with a creative licence arrangement to suit vendor and purchaser and weqlth the real. Read More
Throughout the experience Dionne and her team were actively engaged, maintained regular contact, provided detailed reporting and managed all aspects to ensure the vendor journey was positive.
I would and have already recommended Dionne to others…… there’s a reason she is the top selling Agent on all real estate search engines! Read More
Dionne was amazing to work with. She is very personable, knows the market well, and was able to get a fantastic outcome for us. Could not recommend and thank her her enough. Details
My agent Jake was kind, helpful, and prompt with answering all my questions. He guided me through the whole process, and helped me secure a beautiful apartment. Thank you, Jake : ) Details
Thank you Dionne for all of your assistance and for the lovely gift on settlement! Details
Dionne certainly lived up to my initial impression when I was seeking a new agent to handle my property -- she is smart, professional and well-informed about the market. I was kept fully informed throughout the six-week campaign which resulted in a sale price well above my expectation. A pleasure to deal with. I recommend her highly. Read More
Great communication, excellent market knowledge and consistent results. Thank you to the Harcourts Melbourne team for another great sale together. Details
Dionne knows her stuff, especially with the heritage market. I was very sceptical at first believing agents love to over-promise and under-sell. Not with Dionne! She delivered a sale at the top end of price expectations on the sale of a challenging property and in a short period of time.
I wanted as little as possible to do with the sales process and at my request, that's what I got. I was involved only when necessary and Dionne offered quality advice when a decision was required.
Selling could not have been less stressful. And the rewards? Well, I am delighted! I will absolutely come to Dionne for any property sales in the future and highly recommend her to others! Read More
Dionne's market knowledge reliability & outstanding communication skills and follow resulted in us getting the best possible price for our apartment. Details
Having worked with Dionne and her team as both purchaser and vendor we have found them to be consistently professional, knowledgeable and helpful. If you have an interest in the Melbourne WHU property market they really are the ‘go to’ agent and highly recommended. Read More
We recently had the pleasure of working with Dionne who sold our Melbourne apartment.
Dionne was communicative, supportive and thorough in explaining the selling process and setting realistic expectations. She was always available to answer any questions we had, and provided regular updates on the status of my apartment sale.
Dionne ensured that our apartment was marketed in the best possible way. Providing helpful tips for staging and coordinated the professional photography and created eye-catching marketing materials that really highlighted the best features of the apartment.
I would highly recommend Dionne to anyone looking to buy or sell real estate. Read More
The team was excellent and kept us informed every step of the way. Details
Dionne was a great agent. Dionne consistently work hard to achieve a good result and kept me up to date with progress throughout the campaign. Details
Dionne was prompt, helpful and friendly from the get go. She made a potentially stressful situation feel seamless and even called with reminders which was helpful for my space cadet mind. Thank you, Dionne. And to Jake and Rihannon too. It was a pleasure. Read More
Dionne was fantastic to go through the homebuying experience with, her communication was great ie easy to talk with and was always available to reach by phone.
Dionne knowledge and experience was essential in facilitating the buying of the property and when a problem arose she was able to quickly troubleshoot and find a solution.
I would recommended Dionne to anyone who was looking to buy/sell a property. Read More
I had the pleasure of working with Dionne as our real estate agent when we decided to sell our investment property in Melbourne, and I can confidently say that she exceeded all of our expectations. Dionne's professionalism, expertise, and attentiveness throughout the entire process were outstanding.
From our first meeting with her, it was clear that Dionne had a deep understanding of the Melbourne property market and was well-equipped to guide us through the selling process. She provided us with an accurate and realistic valuation of our property, and we appreciated her honest and transparent communication throughout the entire process.
One of the standout qualities of Dionne was her excellent communication skills. She kept us informed and up-to-date with every aspect of the sale, providing us with regular updates on interested buyers, their feedback, and any potential hurdles we may face. Her proactive approach and willingness to go above and beyond helped to ensure that the sale progressed smoothly and efficiently.
One hiccup we experienced was when a buyer had difficulty securing financing for the purchase. However, Dionne was quick to relist the property, contacting parties that had initially missed out and we managed to sell the property again just as quickly. Dionne's experience and expertise allowed her to navigate the situation calmly and confidently. She worked closely with buyers and went above and beyond to ensure that the necessary steps were taken to secure the financing and close the sale. Her ability to manage and overcome these types of obstacles is a testament to her skill and dedication.
Overall, we couldn't be happier with our experience working with Dionne. She provided us with exceptional service, and we were thrilled with the outcome of the sale. I would highly recommend Dionne to anyone looking for a real estate agent in Melbourne. She is truly a five-star professional. Read More
It was easy to communicate with Dionne, professional and quick responses through our communication with our purchase Details
Dionne was a pleasure to deal with when purchasing our new property. She was extremely professional and her knowledge of the building and surrounding area was very helpful. She made purchasing our next home very easy. Details
Dionne proved to be an exceptional agent, who was most personable and happy to talk me through the processes of selling our property. She was instrumental in negotiating the sale with the buyer, helping to ensure that we got a good price for our apartment. I thoroughly recommend her to anyone thinking of selling a property in the Melbourne area. Read More
Dionne provided a transparent opportunity for the sale of Little Collins Street.
Her honesty in the communication process , the market knowledge she demonstrated was accurate , also the professionalism she displays is commendable.
For the Melbourne CBD market Dionne is the leader. Read More
Dionne and Courtney were great to deal with. Would recommend. Details
Dionne and her team were outstanding in all aspects. She demonstrated excellent knowledge of my apartment building and the market, and adjusted the marketing strategy as the campaign progressed. Communication throughout the process was honest, open and regular. Highly recommend! Read More
Dionne was professional at all times, approachable with my questions and responsive to my needs for a fast settlement.
Her firm was also completely responsive to my plan for renting the property. I wouldn’t hesitate to use her services again. Read More
I found Dionne very good to deal with when we recently purchased a property from Harcourts. Dionne was upfront about the vendors' expectations and what it would need to purchase the property. Details
I am extremely happy to have had Dionne sell our property, not only was Dionne extremely knowledgeable, her communication with us was exceptional, alway bright, pleasant and professional, quick minded but never hurrying us, empathetic to our wants and needs, patient and understanding. It’s been a pleasure getting to know Dionne, we found her marketing skills to be perceptive to the journey of selling and we are very happy with the outcome of the sale. Read More
Dionne did an excellent job in handling the sale of my property. Her and the entire team at Harcourts were fantastic. Nothing was too much trouble and they really went above and beyond. Communication was great and they made the whole process easy. I was very happy I chose to go with them. Read More
We appreciated Dionne’s experience and assistance in helping us sell our property. Details
Dionne's experience in selling heritage apartments was instrumental in getting a sale of my property (in a difficult selling period that began amid Melbourne Lockdowns, city protests etc.)
I appreciated Dionne's persistence and her straight-talking, and found her initial valuation range to be spot on Read More
This was our first home purchase and Dionne was very informative and had an answer for all our questions. Dionne guided us through this process with ease and made us feel very comfortable! Thank you to Dionne and the Hardcourts Melbourne City Team for making our first purchase this easy. Read More
Dionne was a great agent and had the market knowledge, persistence and personality one appreciates in an agent, especially in these strange times. She is clearly passionate about what she does and she operates with directness and integrity. I would recommend Dionne to anyone. Read More
I found Dionne (and Courtney) to be very approachable and professional, whilst still being down to earth which is what I needed whilst I went through my first home buying journey. I wanted a unique property in the CBD and the team are obviously very passionate and knowledgeable about the buildings and properties they deal with. I managed to buy my dream heritage apartment and would definitely work with them again when buying or selling in the future! Read More
Dionne had great communication. She was friendly and helpful during our purchase process. Thank you Dionne, would recommend her to anyone! Details
In selling our CBD apartment in an historic building, Dionne demonstrated strong knowledge of the market, excellent communication and dedicated perseverance during a challenging marketing period that included extended lockdowns/ shadow lockdowns and other external challenges.
I highly recommend Dionne as selling agent for heritage properties. Read More
It was an absolute pleasure to have Dionne as the selling agent for my apartment.
Dionne has a vast knowledge for the inner city and heritage properties and what to expect from the sale.
She always attends and follows up very quickly on any matters during the campaign. Dionne is exceptionally professional, always ready to help and assist and you really feel no pressure. She keeps you informed of the current market situation, she is honest and trustworthy!
I was very pleased with the whole process and would like to thank Dionne and her team for a stress free selling process. If you want great results choose Dionne l, highly recommend! Read More
Dionne was fantastic to work with to sell my apartment - great at communicating, transparent and a thorough lovely human being. Combined with a terrific outcome on my sale - I would def recommend and work with again. Details
Dionne and her team were completely professional throughout our entire campaign. Communication was exceptional and her negotiation skills and ability to think outside the 'sales' square were very impressive. We have no hesitation in recommending Dionne to vendors and sellers looking to list or buy a city property. Read More
Fantastic and professional services by Dionne. She and her team have the insight knowledge of the properties especially in the city, it come down to small details like the weather, even temperature of the apartment makes a huge different. The attention to details makes them stand out from other agent. Read More
Dionne was recommended to me by a friend to sell my apartment. Was very knowledgeable about my place, professional and helped achieve a sale result I was thrilled with. Would highly recommend. Details
From the ‘cold call’ email I sent - which resulted in a phone call from Dionne with a few hours - right through to the final sale (via negotiated deadline), it was a fantastic experience. Updates on viewings twice a week, great advice on the styling choices for an inner city heritage apartment, and clear details on negotiation strategies - I was thrilled with Dionne’s service (and work ethic). Read More
I met Dionne at several inspections she ran. She was always full of energy, on time, informative, and she followed up on every undertaking she made. She is a model agent. Details
Dionne knows the inner CBD market extremely well, particularly in relation to older Art Deco/ warehouse apartments. She did a great job for us and we would highly recommend her. Details
Friendly and personable, extremely patient with all my questions (and incessant presence at home opens 😂)
Great communication.
Resulted in a win for me with the purchase of my unit 💕
Thanks to you both!!’ Details
It was our good fortune to choose Dionne and her team to sell our apartment at the end of a taxing 2021 with Covid lockdowns etc.
Both Dionne and Courtney, ably backed up with her support team including the stylist, provided a comprehensive and well-orchestrated campaign which exceeded our expectations for service and attention to detail, especially in keeping us in the loop throughout the campaign and well informed re progress and any leads and developments.
I would strongly recommend choosing Dionne and Harcourts as an agent of choice if you are looking for a professional and experienced sales team. Dionne’s engagement with the customer and service orientation is only exceeded by her charm and personality. She actually listens to the client and actively engages them in the sales process. Read More
Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again. Read More
A big thank you to Dionne and the Harcourts City Team for helping our vendor achieve an excellent result, flying above our expectations. Some words that come to mind to describe the transaction: professional, organized, resourceful, strategist, service driven, excellent communication and interpersonal skills, realistic, experienced, kind. Read More
After looking at purchasing property interstate, Dionne quickly put our nerves at ease with her honest communication, constant professionalism and quick reply’s. We have received first class service from day one with Dionne, and should we choose to purchase or sell again, we will use her services. We cannot recommend Dionne enough. Thank you Read More
Dionne is great to work with and is a clear communicator. We are thrilled with the sales result and grateful for having Dionne with us each step of the way. Details
Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional. Details
Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with! Read More
Dionne is trust and reliable agent ever. She and her team did a wonderful job on our case. They are honestly to us and fairly to everyone customers. Always keep updates to us. Professional service and very efficient communication. We are very happy and appreciate it. Read More