Mikaele Horsnell

Harcourts Melbourne City was highly professional, responsive, and well-organised throughout my rental process. Their clear communication and efficiency made everything much smoother. They promptly... Read more

i dont want to fill this in - you should drop this as a must do requirement as it will put responders off if they just want to give a quick rating Read more

I recommend Darren because he is really patient. And he is a responsible agent. During my rental process, I kept in touch with him by email. And he was very fast in replying the letters during the... Read more

They are patient and kind Read more

Most of my rent dues were not communicated well, it was rather communicated in a passive aggressive way. They’re always busy with other things. I wish they were kinder and patient.

Apart from... Read more

pleased with capable and thorough approach Read more

Harcourts have provided an incredible service with an unbelievable 3 day turnaround between our tenant’s lease finishing on a Friday & a new tenant secured by Wednesday! Their work has been... Read more

Our agent Mikaele really helped us with our application process and was always quick to respond when helping us get set up in our new rental home - everything is digitalised and easy to follow and... Read more

Mikaele is just exceptional. She has been managing our property for more than 5 years and throughout this time she has always been proactive in both leasing and managing our properties. Highly... Read more

I have had a very positive experience with Harcourts Melbourne City thus far. All staff are very kind, have great market knowledge, and are able to maintain communication and professionalism to a... Read more

I am very Happy with the efforts of Darren & Jim keeping me in the loop of exactly what was happening. Got a great tenant and good result Read more

I highly recommend Darren Krause. He is professional and approachable. He was very responsive during my rental application process and followed up with any maintenance issues that needed attention... Read more

We have a property in East Melbourne and have engaged Harcourts Melbourne City for the last couple of years. The professionalism demonstrated has included regular communication and property reports... Read more

We can’t thank enough Darren and his team for making rental process so easy and smooth. If I could give more than 5 stars I will as 5 stars are not enough. Will high& definitely recommend anyone... Read more

Working with Mikaele was a breeze! She was very helpful and professional, offering help and guidance during the entire process. Other staff we communicated with were quick to respond and assist... Read more

It’s really good and the whole office with enthusiastic staffs. Patience. Read more

Lease contract signing and handover of keys was straight forward and happened in the time frame stated.

All items identified in the Condition report as requiring attention, were addressed in a... Read more

After reviewing agents online, we chose to move our business from the poorly performing agent we had at the time, to Harcourts. From the initial discussions with them, to signing up with them, to... Read more

Very professional and great communication. Handling an apartment of mine, at end of lease was released within 3 days Read more

Market knowledge, communication, professionalism - all 3 are excellent.

Their staff followed up with persistence if unable to reach us by phone - an important factor, in this age of endless scams... Read more

Harcourts, especially Mikaele and Sally have been immensely helpful throughout the entire renting process and after.

Really happy with their assistance! Read more

Very knowledgeable and professional Read more

Communication was excellent! Knowledge of surrounding areas and what the property offered were both amazing, too.

So easy to work with even from overseas! Read more

Serena is professional, proactive and works fast and had my apartment repaired and re leased in no time. I highly recommend her services. Read more

I liased with Darren Krause on the rental of my apartment. Darren was very helpful, committed, and worked diligently to find a suitable tenant. Thank you Darren, I very much appreciate what you did. Read more

Mikaela, who is my contact @ Harcourts was excellent in that her communication was clear, concise and ongoing through the process. Hes to deal with and professional in every sense. Read more

Darren is quick to reply and very professional. Read more

We were kept well informed from inspection to occupation. Read more

Harcourt Melbourne has been fantastic in managing my city apartment. Their professionalism, clear communication, and attention to detail give me complete peace of mind. Highly recommend their... Read more

Moving to Australia from Canada has been a big undertaking and I’m so grateful for the professional and caring service provided by Serena and team at Harcourts. After combing personal ads on... Read more

Darren has been absolutely amazing during our moving-in process into our new apartment. He was always available for questions and was proactive to ensure maintenance of the apartment was up to... Read more

My friend and I recently applied for our property through Harcourts Melbourne City, not only was the process quick and smooth but was handled with great care and kindness.

Serena stayed in contact... Read more

The team at Melbourne City Harcourts are very professional, courteous, accommodating and polite: as i live in another state where i also have had rentals over many years, i can honestly say that the... Read more

It was a really good experience. Darren is the best!!! Read more

Found Harcourt’s very diligent and professional. They look after my property very well, good community Read more

We have had a wonderful experience renting with harcourts. The showing agent of the property Darren was friendly, engaged and so helpful. He helped put down a comment for us to the rental providers... Read more