Testimonials

Dionne and both the sales and rental teams at Harcourts are the ultimate professionals. Dionne knows the heritage and laneway market like no other. No surprises and a strong result, within the range and timeframe estimated, with a creative licence arrangement to suit vendor and purchaser and weqlth the real. Read More

Throughout the experience Dionne and her team were actively engaged, maintained regular contact, provided detailed reporting and managed all aspects to ensure the vendor journey was positive.

I would and have already recommended Dionne to others…… there’s a reason she is the top selling Agent on all real estate search engines! Read More

This biggest purchase of our lives made as easy as possible by Rhiannon, many thanks in always picking up the phone and throughout the negotiation process.

Not your typical real estate agent... genuine is a word to describe her. Would absolutely recommend this real estate to others looking to purchase a home or investment Read More

Dionne was amazing to work with. She is very personable, knows the market well, and was able to get a fantastic outcome for us. Could not recommend and thank her her enough. Details

My agent Jake was kind, helpful, and prompt with answering all my questions. He guided me through the whole process, and helped me secure a beautiful apartment. Thank you, Jake : ) Details

Rhiannon has been extremely knowledgeable, helpful and reliable in this process. I really felt like was being looked after. I would highly recommend Rhiannon. Details

Thank you Dionne for all of your assistance and for the lovely gift on settlement! Details

I recently had the pleasure of working with Rhiannon who guided me in purchasing my first apartment. From start to finish, her professionalism, expertise, and commitment to my satisfaction were unparalleled.

Throughout the entire buying process, Rhiannon was always quick to respond to any questions or concerns I had with the property, providing me with sufficient answers and if she didn't have the answers she would always investigate and come back to me in a short matter of time. Rhiannon was always easy to reach when it came to organising inspections and any enquiries regarding paperwork.

Overall Rhiannon was a fantastic agent that made my first home purchase a stress-free experience.

Just wish I found Rhiannon sooner! Read More

It was terrific working with Rhiannon. She was always positive and helpful, with clear and thoughtful advice. It was a pleasure talking with her during the campaign and I couldn’t be happier. Details

Dionne certainly lived up to my initial impression when I was seeking a new agent to handle my property -- she is smart, professional and well-informed about the market. I was kept fully informed throughout the six-week campaign which resulted in a sale price well above my expectation. A pleasure to deal with. I recommend her highly. Read More

Great communication, excellent market knowledge and consistent results. Thank you to the Harcourts Melbourne team for another great sale together. Details

Dionne knows her stuff, especially with the heritage market. I was very sceptical at first believing agents love to over-promise and under-sell. Not with Dionne! She delivered a sale at the top end of price expectations on the sale of a challenging property and in a short period of time.

I wanted as little as possible to do with the sales process and at my request, that's what I got. I was involved only when necessary and Dionne offered quality advice when a decision was required.

Selling could not have been less stressful. And the rewards? Well, I am delighted! I will absolutely come to Dionne for any property sales in the future and highly recommend her to others! Read More

Dionne's market knowledge reliability & outstanding communication skills and follow resulted in us getting the best possible price for our apartment. Details

Having worked with Dionne and her team as both purchaser and vendor we have found them to be consistently professional, knowledgeable and helpful. If you have an interest in the Melbourne WHU property market they really are the ‘go to’ agent and highly recommended. Read More

Rhiannon has provided us with Professional and excellent service in purchasing a property through Harcourts Melbourne. We felt confident and well communicated to through the buying process, we would highly recommend Rhiannion. Read More

We recently had the pleasure of working with Dionne who sold our Melbourne apartment.

Dionne was communicative, supportive and thorough in explaining the selling process and setting realistic expectations. She was always available to answer any questions we had, and provided regular updates on the status of my apartment sale.

Dionne ensured that our apartment was marketed in the best possible way. Providing helpful tips for staging and coordinated the professional photography and created eye-catching marketing materials that really highlighted the best features of the apartment.

I would highly recommend Dionne to anyone looking to buy or sell real estate. Read More

The team was excellent and kept us informed every step of the way. Details

Dionne was a great agent. Dionne consistently work hard to achieve a good result and kept me up to date with progress throughout the campaign. Details

Dionne was prompt, helpful and friendly from the get go. She made a potentially stressful situation feel seamless and even called with reminders which was helpful for my space cadet mind. Thank you, Dionne. And to Jake and Rihannon too. It was a pleasure. Read More

Rhiannon's timely, transparent and sincere communication gave us confidence while making one of our biggest decisions yet! I highly recommend her! Details

Dionne was fantastic to go through the homebuying experience with, her communication was great ie easy to talk with and was always available to reach by phone.

Dionne knowledge and experience was essential in facilitating the buying of the property and when a problem arose she was able to quickly troubleshoot and find a solution.

I would recommended Dionne to anyone who was looking to buy/sell a property. Read More

I had the pleasure of working with Dionne as our real estate agent when we decided to sell our investment property in Melbourne, and I can confidently say that she exceeded all of our expectations. Dionne's professionalism, expertise, and attentiveness throughout the entire process were outstanding.

From our first meeting with her, it was clear that Dionne had a deep understanding of the Melbourne property market and was well-equipped to guide us through the selling process. She provided us with an accurate and realistic valuation of our property, and we appreciated her honest and transparent communication throughout the entire process.

One of the standout qualities of Dionne was her excellent communication skills. She kept us informed and up-to-date with every aspect of the sale, providing us with regular updates on interested buyers, their feedback, and any potential hurdles we may face. Her proactive approach and willingness to go above and beyond helped to ensure that the sale progressed smoothly and efficiently.

One hiccup we experienced was when a buyer had difficulty securing financing for the purchase. However, Dionne was quick to relist the property, contacting parties that had initially missed out and we managed to sell the property again just as quickly. Dionne's experience and expertise allowed her to navigate the situation calmly and confidently. She worked closely with buyers and went above and beyond to ensure that the necessary steps were taken to secure the financing and close the sale. Her ability to manage and overcome these types of obstacles is a testament to her skill and dedication.

Overall, we couldn't be happier with our experience working with Dionne. She provided us with exceptional service, and we were thrilled with the outcome of the sale. I would highly recommend Dionne to anyone looking for a real estate agent in Melbourne. She is truly a five-star professional. Read More

It was easy to communicate with Dionne, professional and quick responses through our communication with our purchase Details

Rhiannon is an outstanding agent who goes above and beyond to provide a service which is incredibly professional, sensitive to both buyer and seller, communicative and knowledgeable of the boutique market of heritage properties.

Throughout the entire selling campaign, she never failed to use all resources at her disposal, to maximise exposure, presentation and follow up with potential buyers.

Her professionalism and extra effort during quite an emotional sale saw us receiving full asking price for our property, in a timely manner , despite a tricky time in the market with fluctuating interest rates.

I would not hesitate to recommend Rhiannon as the very best agent I’ve ever had. Read More

Rhiannon is an experienced and professional agent, what stands aside from this is her willingness to truly connect with her clients so that she can best deliver on those needs. I found the experience of selling with Rhiannon and her team completely painless, there was frequent communication and aside from all of this a great result achieved. Read More

The campaign to sell our apartment was a well thought out and communicated one. The advice provided gave us confidence that we would have the best opportunities in marketing for the current market. We thank Rhiannon for her regular communication, updates, advice and professionalism. Read More

Dionne was a pleasure to deal with when purchasing our new property. She was extremely professional and her knowledge of the building and surrounding area was very helpful. She made purchasing our next home very easy. Details

We recently engaged Rhiannon to sell our apartment, and couldn't been happier with her services. From start to finish, she was incredibly helpful, professional, and knowledgeable.

One of the things we appreciated most about working with Rhiannon was her attention to detail. She went above and beyond to ensure that everything was in order before listing the property, from staging to photographs to advice and beyond. Her expertise and guidance made the process much smoother and less stressful.

Throughout the selling process, Rhiannon was always available to answer our questions and provide updates. She was proactive in her communication, keeping us informed of every step along the way. Her professionalism and dedication were evident in every interaction.

Rhiannon achieved a great outcome for us under difficult market conditions and I would highly recommend her to anyone looking to buy or sell a property. Read More

I have just purchased a property from Rhiannon and found her services to be very professional. She responded to questions, had deep knowledge about the area and the property she was selling and was simply first class. Details

Dionne proved to be an exceptional agent, who was most personable and happy to talk me through the processes of selling our property. She was instrumental in negotiating the sale with the buyer, helping to ensure that we got a good price for our apartment. I thoroughly recommend her to anyone thinking of selling a property in the Melbourne area. Read More

The Heading summarises my experience with Rhiannon.

She has gone out of her way to ensure i understand all processes.

Her regular reports have been thorough, advice on potential and possibilities valuable. Rhiannon also followed up some items with the Conveyance representatives from Mornington Legal, on my behalf.

I can fully recommend Rhiannon as an experienced highly-skilled Real Estate Agent. Read More

From day one, Rhiannon was great to deal with, putting a lot of care and effort into both her buyer and vendor.

Unfortunately, there were couple transparency problems which created unpleasant circumstances for me. This was mostly out of Rhiannon's control and I would certainly do a few things differently next time.

All in all I would highly recommend Rhiannon when buying a property. Read More

Dionne provided a transparent opportunity for the sale of Little Collins Street.

Her honesty in the communication process , the market knowledge she demonstrated was accurate , also the professionalism she displays is commendable.

For the Melbourne CBD market Dionne is the leader. Read More

Dionne and Courtney were great to deal with. Would recommend. Details

Dionne and her team were outstanding in all aspects. She demonstrated excellent knowledge of my apartment building and the market, and adjusted the marketing strategy as the campaign progressed. Communication throughout the process was honest, open and regular. Highly recommend! Read More

I would highly recommend Rhiannon as your selling agent, we have sold over 18 properties in the past. Rhiannon's love and knowledge of the Melbourne market truly shined through, they way that she understood what we wanted and also understood what the buyers required she paired it up perfectly, we had a great result in the end. Read More

Dionne was professional at all times, approachable with my questions and responsive to my needs for a fast settlement.

Her firm was also completely responsive to my plan for renting the property. I wouldn’t hesitate to use her services again. Read More

Rhiannon is unbelievably pleasant, genuine and results driven. She has great in depth knowledge of the property market, very professional, outstanding negotiation skills, and the best communicator out there. She achieves the best outcomes for clients and takes very good care of buyers. You will not need to worry about the entire process as she will take care of it for you in your best interest. Very highly recommend. Read More

I found Dionne very good to deal with when we recently purchased a property from Harcourts. Dionne was upfront about the vendors' expectations and what it would need to purchase the property. Details

Do you want to sell your home? Then Rhiannon will understand your needs, the market's potential for selling and what will be the best strategy to get a fair market price. Rhiannon is a true Professional and will work with you and for you. We have sold three properties with Rhiannon and she is "simply the best". Read More

Rhiannon attended to detail, which is critical in the 'expressions of interest' sales scenario..

she was always ready to discuss my concerns during the bidding process and was genuinely pleased with the outcome Details

I am extremely happy to have had Dionne sell our property, not only was Dionne extremely knowledgeable, her communication with us was exceptional, alway bright, pleasant and professional, quick minded but never hurrying us, empathetic to our wants and needs, patient and understanding. It’s been a pleasure getting to know Dionne, we found her marketing skills to be perceptive to the journey of selling and we are very happy with the outcome of the sale. Read More

Harcourts has helped me get my very first home and I can't thank them enough. Rhiannon East was my sales agent and she has been great - very proactive in her communications, easy to reach out to and is very considerate. She is a pleasure to work with! Would recommend Rhiannon to your next purchase! Read More

Dionne did an excellent job in handling the sale of my property. Her and the entire team at Harcourts were fantastic. Nothing was too much trouble and they really went above and beyond. Communication was great and they made the whole process easy. I was very happy I chose to go with them. Read More

We appreciated Dionne’s experience and assistance in helping us sell our property. Details

Dionne's experience in selling heritage apartments was instrumental in getting a sale of my property (in a difficult selling period that began amid Melbourne Lockdowns, city protests etc.)

I appreciated Dionne's persistence and her straight-talking, and found her initial valuation range to be spot on Read More

This was our first home purchase and Dionne was very informative and had an answer for all our questions. Dionne guided us through this process with ease and made us feel very comfortable! Thank you to Dionne and the Hardcourts Melbourne City Team for making our first purchase this easy. Read More

Dionne was a great agent and had the market knowledge, persistence and personality one appreciates in an agent, especially in these strange times. She is clearly passionate about what she does and she operates with directness and integrity. I would recommend Dionne to anyone. Read More

Engaged Rhiannon to sell and she managed to get a buyer off market

at a good price without the need for me to pay the marketing (domain/real estate) fees

very professional. Would reccomend anyone considering selling to give her a call. Read More

I found Dionne (and Courtney) to be very approachable and professional, whilst still being down to earth which is what I needed whilst I went through my first home buying journey. I wanted a unique property in the CBD and the team are obviously very passionate and knowledgeable about the buildings and properties they deal with. I managed to buy my dream heritage apartment and would definitely work with them again when buying or selling in the future! Read More

Dionne had great communication. She was friendly and helpful during our purchase process. Thank you Dionne, would recommend her to anyone! Details

Rhiannon is so knowledgeable about the Melbourne area, has been so timely in her responses, and has helped all throughout this purchase. I wouldn't have been so calm without her! I highly recommend Rhiannon. Details

In selling our CBD apartment in an historic building, Dionne demonstrated strong knowledge of the market, excellent communication and dedicated perseverance during a challenging marketing period that included extended lockdowns/ shadow lockdowns and other external challenges.

I highly recommend Dionne as selling agent for heritage properties. Read More

It was an absolute pleasure to have Dionne as the selling agent for my apartment.

Dionne has a vast knowledge for the inner city and heritage properties and what to expect from the sale.

She always attends and follows up very quickly on any matters during the campaign. Dionne is exceptionally professional, always ready to help and assist and you really feel no pressure. She keeps you informed of the current market situation, she is honest and trustworthy!

I was very pleased with the whole process and would like to thank Dionne and her team for a stress free selling process. If you want great results choose Dionne l, highly recommend! Read More

Dionne was fantastic to work with to sell my apartment - great at communicating, transparent and a thorough lovely human being. Combined with a terrific outcome on my sale - I would def recommend and work with again. Details

Dionne and her team were completely professional throughout our entire campaign. Communication was exceptional and her negotiation skills and ability to think outside the 'sales' square were very impressive. We have no hesitation in recommending Dionne to vendors and sellers looking to list or buy a city property. Read More

Rhiannon was excellent. She saw the good fit of the property to us and her enthusiasm was genuine. I found her forthright and upfront about things like the difficulty estimating property value in the building. Great local knowledge- so important to cbd purchasing. Incredible availability - don’t think she once missed a call and we called a lot! Actually made a stressful experience into quite a bit of fun. Read More

Fantastic and professional services by Dionne. She and her team have the insight knowledge of the properties especially in the city, it come down to small details like the weather, even temperature of the apartment makes a huge different. The attention to details makes them stand out from other agent. Read More

Dionne was recommended to me by a friend to sell my apartment. Was very knowledgeable about my place, professional and helped achieve a sale result I was thrilled with. Would highly recommend. Details

I have been looking for an investment Apartment in Melbourne CBD for about 2 1/2years.

I decided to go with Harcourts City, having met Rhiannon at an ‘open for inspection’ in Flinders House.

I preferred an older historic building, rather than high rise.

Rhiannon was involved in each inspection i viewed, which, in the end, was quite a few.

Rhiannon was always more than helpful, with things like ‘after work’ viewings, getting back promptly on queries. Also punctual, diligent and super friendly, on every occasion.

She seemed to have great general knowledge about various buildings, and the parts of Melbourne they were in.

I had missed one through a deadline style selling system that Harcourts have, but then another Apartment I was very interested in came up, with the same selling system, but this time i was successful in my bid.

Thank you Rhiannon, for your perseverance and above and beyond work ethic.🙏

Chris Walker. Read More

From the ‘cold call’ email I sent - which resulted in a phone call from Dionne with a few hours - right through to the final sale (via negotiated deadline), it was a fantastic experience. Updates on viewings twice a week, great advice on the styling choices for an inner city heritage apartment, and clear details on negotiation strategies - I was thrilled with Dionne’s service (and work ethic). Read More

I met Dionne at several inspections she ran. She was always full of energy, on time, informative, and she followed up on every undertaking she made. She is a model agent. Details

Dionne knows the inner CBD market extremely well, particularly in relation to older Art Deco/ warehouse apartments. She did a great job for us and we would highly recommend her. Details

Friendly and personable, extremely patient with all my questions (and incessant presence at home opens 😂)

Great communication.

Resulted in a win for me with the purchase of my unit 💕

Thanks to you both!!’ Details

Rhiannon is the best real estate agent I could possibly appoint to sell my apartment. It was my first time selling property, and Rhiannon has been extremely approachable, professional, and trustworthy. English is not my first language and I therefore realised that it was easy to talk to Rhiannon and explain my circumstances to her. I felt at home with Rhiannon and she consciously made it easy for me to understand the technical jargon and processes surrounding the act of selling a property. For all the reasons mentioned above, Rhiannon stands out from the rest and I therefore strongly recommend Rhiannon as a selling agent. Read More

It was our good fortune to choose Dionne and her team to sell our apartment at the end of a taxing 2021 with Covid lockdowns etc.

Both Dionne and Courtney, ably backed up with her support team including the stylist, provided a comprehensive and well-orchestrated campaign which exceeded our expectations for service and attention to detail, especially in keeping us in the loop throughout the campaign and well informed re progress and any leads and developments.

I would strongly recommend choosing Dionne and Harcourts as an agent of choice if you are looking for a professional and experienced sales team. Dionne’s engagement with the customer and service orientation is only exceeded by her charm and personality. She actually listens to the client and actively engages them in the sales process. Read More

It was a difficult decision for us to let go of our unique city apartment after so many years of enjoying all that Melbourne had to offer, and we are glad we trusted Rhiannon with our sale. Rhiannon is professional, knowledgeable and above all, a pleasure to work with. Read More

I can't rate Rhiannon highly enough. She was incredibly helpful, efficient, a great communicator and such a pleasure to deal with. Rhiannon's relaxed but very professional approach made us feel at ease through the process. We are very grateful to Rhiannon and her team for helping us to buy purchase our apartment. Read More

Rhiannon is an exceptional agent who knows the Melbourne unit market better than most. She is pro active and a great communicator….with her knowledge and network she simply gets results! Details

We were looking for a heritage apartment in the city for over 6 months, it was a hard and exhausting process, although Rhiannon and Harcourts team made it such a breeze. Rhiannon and the team checked in weekly sending updates on properties we would be interested in looking at. They always welcomed us to every property with smiles and useful advice. We found our dream home based on one of their recommendations, they helped us through the whole process coaching us through the first home buyers process. They are an amazing bunch of people and especially Rhiannon who went the extra mile to give us and out puppy our dream apartment. We are so happy and grateful for all the help along the way. Read More

I was very pleased with Rhiannon's dedicated and professional service; always goes above and beyond to assist all parties! Details

Excellent experience using Dionne and her team. Great knowledge, great service and constant communication have made the process less stressful despite having to deal with a lot of challenges and uncertainty due to having to navigate the lockdowns/restrictions. Dionne is flexible, delivers on what she says and is very proactive in keeping you up to date. There’s no chasing or wondering where things are at. I’m very happy with the result and I’d happily use Dionne again. Read More

A big thank you to Dionne and the Harcourts City Team for helping our vendor achieve an excellent result, flying above our expectations. Some words that come to mind to describe the transaction: professional, organized, resourceful, strategist, service driven, excellent communication and interpersonal skills, realistic, experienced, kind. Read More

After looking at purchasing property interstate, Dionne quickly put our nerves at ease with her honest communication, constant professionalism and quick reply’s. We have received first class service from day one with Dionne, and should we choose to purchase or sell again, we will use her services. We cannot recommend Dionne enough. Thank you Read More

Even finding someone to purchase our unit was a magnificent effort by Rhiannon, covid may have made the market surge in homes but decimated inner city apartments sales and it was through her persistence and knowledge that we were able to obtain a purchaser . Well done Rhiannon we thankyou Read More

Rhiannon saw the potential in our property from the start. Despite the many curve balls thrown at her during the campaign, she remain positive. The end result was a successful sale that we were both please we managed to achieve.

We would highly recommend Rhiannon who went above and beyond her role during this campaign. Read More

Dionne is great to work with and is a clear communicator. We are thrilled with the sales result and grateful for having Dionne with us each step of the way. Details

Over my house hunting journey, I got to deal with dozens of real estate agents. Sadly most of them were at best, annoying and at worst treated me as a sales target or a complete idiot. Rhiannon was incredibly professional, highly knowledgeable about the area and place I was looking at. Never tried to rush me when I had extra questions. She's also just really nice to deal with and got me over the line in terms of the purchase. Will be using her for any future purchases or sales. Read More

Purchasing a property through Dionne was uncomplicated. Dionne helped make process straight forward and professional. Details

Dionne went above and beyond to make our whole process as smooth as possible. Always promptly following up with any requests, she was friendly, efficient and professional. Her communication was fantastic and she was an absolute pleasure to deal with! Read More

Rhiannon was very up front and easy to deal with. She answered all my questions promptly and was very helpful throughout the whole process. Details

I would like to thank Rhiannon for helping me secure my first home. Her communication, knowledge and professionalism are second to none. I felt so supported throughout the whole process despite it being completed during lockdown! Read More

Dionne is trust and reliable agent ever. She and her team did a wonderful job on our case. They are honestly to us and fairly to everyone customers. Always keep updates to us. Professional service and very efficient communication. We are very happy and appreciate it. Read More

Dionne demonstrated a high standard of professionalism at all times with an excellent knowledge and understanding of the property and location we had an interest. Her communications skills were exemplary and it was a pleasure to be supported by her through this process. Read More

Very personable, knowledgeable and a clear communicator. Very satisfying experience Details

Thank you Rhiannon for a successful campaign during challenging times.

We appreciate your accurate, honest assessment and wanting to achieve the best result for us. The regular and itemised contact reports is very impressive and of course, very helpful.

We are convinced we selected the right Agent and we thank you for professional service. Read More

Rhiannon helped us at every step in the purchasing process, keeping us well informed of the ongoing deadline sale and facilitating the negotiations between the parties. Would recommend to a friend! Details

Dionne’s understanding of the market is extremely thorough and she made me feel extremely confident throughout the sales process. She was very transparent and kept me updated regularly. Highly recommend Dionne. Details

We highly recommend Dionne for any real estate dealings. During the recent campaign for the sale of our property, she was at all times extremely professional, realistic and honest, providing us with excellent feedback after every open home or inspection. At no time did we feel uncomfortable or disenchanted with her service, which is very rare in our experience with selling real estate. Read More

Dionne made the purchase of our new Apartment an easy process. Dionne was always friendly and quick to respond to any requests made by us. Details

I cannot thank Dionne enough for her professionalism, honesty, and her exceptional customer service.

It’s always a stressful time selling a property, however, Dionne and her team made the experience very enjoyable. Details

Great experience with Dionne. It took us a long time to find the right CBD apartment for us but Dionne was both proactive and patient throughout that process. She contacted us with ideas but also didn't push us on properties that were not right for us, which we have found to be a rare quality. Read More

I cannot thank Dionne enough for her professionalism in selling our property.

She is honest, knows the market, and her communication throughout the whole process was exceptional. I wouldn’t trust anyone else when buying or selling a property. Read More

Rhiannon was easy to interact with, accessible and had excellent knowledge regarding the property. Highly recommend. Details

From rural NSW we were able to negotiate the purchase of an apartment in CBD Melbourne.

The service we received from Dionne Wilson was very much appreciated and helpful from all points of view. Highly recommend Dionne as an agent for property purchase. Read More

Rhianon was very polite and always helpful. She was always attending to all my requests with questions about the apartment, and getting information. Rhianon was helpful to get things working or sorted. Nothing was a problem and Rhianon was always willing to talk. If she was busy, she was always prompt in returning my calls or texts. Rhianon was very pleasant and interactive and always keen to help with any requests. Rhianon had a good understanding of the property. Was very clear about the rules of EOI and the way in which we as buyers were to bid for the property.

A ver nice lady to work with at all times. Read More